Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
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KYRA GRAY

San Diego,CA

Summary

Experienced with venipuncture techniques and patient interaction in clinical settings. Utilizes meticulous attention to detail and thorough understanding of safety protocols to ensure accurate specimen collection. Track record of maintaining patient comfort and fostering calm environment during procedures.

Childcare professional with proven ability to create stimulating and safe environment for children. Provides reliable support in developing age-appropriate activities, fostering social and cognitive growth. Thrives in team settings and adapts to changing needs, showcasing excellent organizational and interpersonal skills Since June of 2024

Professional with strong background in case management, prepared to make significant impact. Proven ability to collaborate with teams and adapt to changing needs. Skilled in client assessment, resource coordination, and crisis intervention. Reliable and results-focused, with commitment to achieving positive outcomes.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Childcare Assistant

Playhouse Preschool
06.2025 - Current
  • Supervised free play and other activities to keep children safe.
  • Supervised outdoor playtime, ensuring safety while encouraging physical activity and exploration.
  • Ensured a safe and nurturing environment by maintaining clean and organized spaces for daily use.
  • Assisted with meal preparation and feeding to meet children's dietary needs.
  • Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
  • Managed daily routines including meal preparation, naptime, and activity setup for efficient operations.
  • Built strong relationships with parents by providing regular progress updates and addressing concerns promptly.
  • Read and told stories to promote and support overall language development.
  • Boosted children''s cognitive development with age-appropriate educational games and activities.
  • Used patience, skill and various behavior modification techniques to maintain order and safety.

H.I.T Squad Team leader

Church of Salvation
05.2023 - Current
  • Took inbound calls during initial assessment
  • Referred clients to partnered agencies based
  • Data entry to track referral services provided to the clients
  • Provided and generated a case plan and followed up with the clients make sure the housing plan or resources provided to assist with barriers were addressed
  • Maintained partnership relationships
  • Case management
  • Oversaw a team of 5 to ensure proper care coordination was administered
  • Outreach
  • Full time | Remote

Office Operations Manager

Lion Pride Moving So Cal
11.2021 - 12.2022
  • Coordinated moves for clients
  • Managed truck rentals
  • Processed payments
  • Maintained calendar
  • Performed courtesy reminder calls for up coming clients
  • Oversaw movers for each appointments
  • Full time | Remote

Inbound call center representative

Med-Impact
10.2019 - 12.2020
  • Answered inbound calls
  • Verified members & followed company protocols to refer clients on a case by case basis
  • Submitted referrals for emergency pharmaceutical needs
  • Approved / Denied claims on a case by case basis
  • Negotiated with insurance companies on behalf of clients
  • Full time | In office

Education

High school -

Patrick Henry
01.2013

Certificate of Technical Studies - Phlebotomy

US Colleges
San Diego, CA
07-2025

Skills

  • Case management
  • Coordinating
  • Excel spreadsheets
  • Referral services
  • Data entry
  • Conflict resolutions
  • Client advocacy
  • Managing partnerships
  • Specimen handling
  • Patient care
  • Order of draw
  • Venipuncture
  • HIPAA compliance

Accomplishments

  • Led enrichment programs, including arts and crafts groups, for more than 10 children.
  • Created and implemented new procedures for cleaning and sanitizing play area.
  • Implemented new age-appropriate art program activities.
  • Received consistently positive feedback from parents.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.

Certification

  • Registered behavior tech (March 2024)
  • PT - Phlebotomy Technician (June 2025)

Timeline

Childcare Assistant

Playhouse Preschool
06.2025 - Current

H.I.T Squad Team leader

Church of Salvation
05.2023 - Current

Office Operations Manager

Lion Pride Moving So Cal
11.2021 - 12.2022

Inbound call center representative

Med-Impact
10.2019 - 12.2020

High school -

Patrick Henry

Certificate of Technical Studies - Phlebotomy

US Colleges

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