Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kyra Moore

Johnson City

Summary

In my work experience, I bring strong customer service/leadership skills, problem-solving abilities, and a passion for serving/helping others which I believe makes me an excellent candidate for this role.


Overview

4
4
years of professional experience

Work History

Park Supervisor

JC Parks Department
05.2021 - Current
  • Handled visitor inquiries professionally and courteously, addressing concerns effectively to ensure satisfaction.
  • Educated visitors on park rules and regulations, fostering a safe environment for all guests.
  • Enhanced visitor experience by providing exceptional customer service and maintaining park cleanliness.
  • Provided first aid assistance when necessary, ensuring guest welfare during their visit.
  • Served as a key team member in emergency response situations, providing prompt assistance and support as needed.
  • Worked buttons and switches to safely operate carousel ride.

To-Go Specialist

Applebee's Neighborhood Grill & Bar
08.2024 - 01.2025
  • Handled high-stress situations gracefully, resolving customer concerns promptly and professionally.
  • Answered to-go order phone calls, conveying menu options over telephone and accurately estimating time of delivery.
  • Operated cash register to accept cash, debit and credit card payments from customers.
  • Collaborated with kitchen staff to ensure timely completion of all to-go orders.
  • Trained new team members on proper procedures for managing to-go orders, promoting consistency in service quality.
  • Maintained clean, sanitary work station by removing trash, sweeping floors and wiping down countertops.
  • Addressed any special dietary requests or accommodations made by customers while placing their orders with precision.

Education

High School -

Johnson City Senior High School
Johnson City, New York
06.2023

Skills

  • Problem-Solving Skills
  • Strong Work Ethic
  • Effective Communication
  • Organizational Skills
  • Interpersonal Skills
  • Leadership Skills
  • Staff Management
  • Customer Service
  • Task Prioritization Skills
  • Multitasking Skills
  • Time Management
  • Adaptability/Reliability

Timeline

To-Go Specialist

Applebee's Neighborhood Grill & Bar
08.2024 - 01.2025

Park Supervisor

JC Parks Department
05.2021 - Current

High School -

Johnson City Senior High School

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