Kyra Myers
Mercedes,TX
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals and eager to learn new skills. Have over 10 years of experience in customer service and sales. Committed to providing compassionate care and maintaining patient confidentiality.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Direct Professional II
Rio Grande State Center
05.2022 - Current
- Encouraged and supported clients to participate in programming
- Monitored clients to assess and report physical and behavioral changes to supervisors/nursing
- Transported clients to and from medical appointments with safety and efficiency
- Assisted patients with bathing, grooming, dressing, and oral hygiene care
- Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
Sales Associate
Gap Factory
07.2013 - 11.2022
- Managed returns, exchanges and refunds in accordance with store policy
- Monitored customers for signs of security concerns and escalated issues to management
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages
- Answered customer questions about sizing, accessories, and merchandise care
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations
- Listened to customer needs and desires to identify and recommend optimal products.
Education
High School Diploma -
Mercedes Early College Academy
Mercedes, TX05.2013
Some College (No Degree) -
The University of Texas Rio Grande Valley
Edinburg, TXSkills
- Patience and problem solving abilities
- Able to react quickly and calmly in difficult situations
- Customer Service
- Active Listening
- Accurate Documenting
- First Aid/CPR
- Available for flexible shifts
- Bilingual
- Microsoft Office
- Computer Skills
- Relationship Building
Certification
- Basic Life Support, American Heart Association 3/27/2024-3/2026
- DCA- Direct Care Aide
Languages
English
Native/ Bilingual
Spanish
Professional
Software
- Basic Computer Skills
- Microsoft Office
- Spreadsheets
- PowerPoint
- Excel
References
References available upon request.
Timeline
Direct Professional II
Rio Grande State Center
05.2022 - Current
Sales Associate
Gap Factory
07.2013 - 11.2022
High School Diploma -
Mercedes Early College Academy
Some College (No Degree) -
The University of Texas Rio Grande Valley
- Basic Life Support, American Heart Association 3/27/2024-3/2026
- DCA- Direct Care Aide
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