Kyra Phetnongphay
Kroger
Fort Collins,CO
1
Certification
4
years of professional experience
Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.
Work History
bakery/ cake decorator
2 Months- Apprenticed a bakery and learned basic cake decorating skills
- Ability to manage and replenish stock
- Ability to write and frost with icing
- Understand the importance of food safety and temperature
Barista
3 Years 2 Months- Prepared and served coffee and tea in a fast-paced environment while maintaining quality and speed.
- Delivered excellent customer service and handled transactions accurately.
- Maintained a clean, organized workspace and managed inventory.
- Collaborated with coworkers and created a joyful and energized work. Environment.
- Memorized complex recipes while maintaining speed and quality.
Cashier
7 Months- Processed customer purchases quickly and accurately using cash and card payments.
- Assisted customers with inquiries to ensure a positive checkout experience.
- Served hundred of customers in one of the busiest Kroger stores in colorado
shift leader
5 Months- Supervised and trained new employees, promoting teamwork and order accuracy.
- Balanced leadership and service responsibilities during peak hours.
Education
- Computer Science, AI/Machine learning
- Perseverance scholarship winner 2025
- Graduated with honors
- GPA: 3.76
Skills
Advanced cake decoration
Creative frosting techniques
Food preparation
Product knowledge
Inventory management
Cash accuracy
Time management
Organizational skills
Teamwork & Leadership
Problem solving
Customer communication
Attention to detail
Accomplishments
- Served individually made coffee drinks to over 250 customers daily.
- Achieved beautiful desserts with insightful detail to customers with accuracy and efficiency.
- First-generation college student pursuing a technical degree.
- Maintained strong academic progress while balancing work and college responsibilities.
- Developed proficiency in Python through coursework and programming projects.
- Accurately handled customer orders and requests while maintaining a positive attitude during busy periods.
- Demonstrated creativity and precision when creating customized designs for clients.
Certification
- Baking and Pastry Arts Certified
- Food Handler certification, FireHouse Subs - 2020
- Food Safety Certification, King Soopers - 2020-2026
Interests
Enjoying the art of baking and pastry-making
experimenting with recipes.
Graphic Design
Crafting and DIY Projects
Rock Climbing
Skateboarding
Animal Care
Timeline
bakery/ cake decorator
Kroger
06.2026 - 08.2026Read More
Barista
Kroger
06.2023 - 08.2026Read More
Cashier
Kroger
11.2022 - 06.2023Read More
shift leader
Firehouse subs
02.2022 - 07.2022Read More
Castle View High School
Read More
Colorado State University
from Computer Science, AI/Machine learning
Read More
Perseverance Scholarship 2025 Douglas County Winner
Perseverance Scholarship | Recipient
Awarded in recognition of perseverance, determination, and commitment to pursuing higher education despite significant challenges.