Kyra Randle
Murfreesboro,TN
Summary
Talented person bringing skills in order management, payment processing and upselling. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level server position. Ready to help team achieve company goals. Results-driven professional focused on delivering exceptional support for customer needs. Successfully manages concerns and resolves conflicts to maximize customer satisfaction. Offers strong background in customer relations and communication.
Overview
8
8
years of professional experience
Work History
Hospitality Worker
Home2Suite
06.2023 - Current
- Delivered excellent customer service to support company reputation and patron satisfaction.
- Communicated with customers to promptly resolve complaints and address inquiries.
- Processed payments with focus on accuracy and correct cash-handling procedures.
- Greeted guests with friendly and professional acknowledgment to build rapport.
Server
Texas Roadhouse
03.2019 - Current
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Checked identification for minimum age for sale of alcoholic beverages.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
- Checked guests' identification before serving alcoholic beverages.
Cashier
Kentucky Fried Chicken
04.2016 - 07.2019
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Collected and authorized payments of guests.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
Education
Bachelor of Science - Criminal Justice
Middle Tennessee State University
Murfreesboro, TN05.2021
Skills
- Cool Under Pressure
- Covid Symptom Screening
- High-Volume Dining
- Food and Beverage Service
- Reading Comprehension
- Establishing Effective Relationships
- Criminal Justice
- Warm and Friendly
- Customer Service and Rapport
- Age Verification
- Law Enforcement
- Criminal Justice System Knowledge
Timeline
Hospitality Worker
Home2Suite
06.2023 - Current
Server
Texas Roadhouse
03.2019 - Current
Cashier
Kentucky Fried Chicken
04.2016 - 07.2019
Bachelor of Science - Criminal Justice
Middle Tennessee State University
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