Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kyra Randle

Murfreesboro,TN

Summary

Talented person bringing skills in order management, payment processing and upselling. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level server position. Ready to help team achieve company goals. Results-driven professional focused on delivering exceptional support for customer needs. Successfully manages concerns and resolves conflicts to maximize customer satisfaction. Offers strong background in customer relations and communication.

Overview

8
8
years of professional experience

Work History

Hospitality Worker

Home2Suite
2023.06 - Current
  • Delivered excellent customer service to support company reputation and patron satisfaction.
  • Communicated with customers to promptly resolve complaints and address inquiries.
  • Processed payments with focus on accuracy and correct cash-handling procedures.
  • Greeted guests with friendly and professional acknowledgment to build rapport.

Server

Texas Roadhouse
2019.03 - Current
  • Cultivated warm relationships with regular customers.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Checked identification for minimum age for sale of alcoholic beverages.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
  • Checked guests' identification before serving alcoholic beverages.

Cashier

Kentucky Fried Chicken
2016.04 - 2019.07
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Collected and authorized payments of guests.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Maintained secure cash drawers, promptly resolving discrepancies in daily totals.

Education

Bachelor of Science - Criminal Justice

Middle Tennessee State University
Murfreesboro, TN
05.2021

Skills

  • Cool Under Pressure
  • Covid Symptom Screening
  • High-Volume Dining
  • Food and Beverage Service
  • Reading Comprehension
  • Establishing Effective Relationships
  • Criminal Justice
  • Warm and Friendly
  • Customer Service and Rapport
  • Age Verification
  • Law Enforcement
  • Criminal Justice System Knowledge

Timeline

Hospitality Worker

Home2Suite
2023.06 - Current

Server

Texas Roadhouse
2019.03 - Current

Cashier

Kentucky Fried Chicken
2016.04 - 2019.07

Bachelor of Science - Criminal Justice

Middle Tennessee State University
Kyra Randle