Summary
Overview
Work History
Education
Skills
Community Service
Timeline
Generic

Kyra S. Lewis

Detroit,MI

Summary

Dynamic team leader with a proven track record at Panera Bread, excelling in conflict resolution and customer service. Skilled in maintaining information confidentiality and fostering collaboration. Recognized for enhancing team performance and ensuring compliance with health standards, driving operational excellence in fast-paced environments.

Overview

6
6
years of professional experience

Work History

Team Lead

Panera Bread
Livonia, MI
03.2021 - Current
  • Motivated and coached employees to achieve high customer service standards, resolving conflicts and ensuring smooth operations.
  • Trained team members on procedures and best practices, ensuring compliance with health and safety standards.
  • Resolved customer complaints efficiently, ensuring satisfaction and compliance with company guidelines
  • Handled daily administrative tasks and team scheduling

Seasonal Warehouse Associate

Amazon Warehouse
Romulus, MI
06.2020 - 12.2020
  • Ensured timely and accurate order fulfillment in a fast-paced environment
  • Operated warehouse equipment safely and effectively
  • Demonstrated attention to detail and accuracy in order

Security and HR Intern (Temporary Assignment)

MGM Grand Hotel
Detroit, MI
06.2019 - 07.2019
  • Supported the Security and Human Resources departments during a short-term internship
  • Enforced safety protocols to maintain secure environments for guests and staff
  • Handled confidential employee and guest records with discretion
  • Assisted with administrative tasks such as data entry, filing, and managing records.

Education

Bachelor of Science - Criminal Justice

Wayne State University
Detroit, MI
06.2025

Associate Degree - Criminal Justice

Schoolcraft College
Livonia, MI
05.2023

Skills

  • Conflict resolution and customer service
  • Information confidentiality management
  • Team leadership and collaboration
  • Detail orientation and organization

Community Service

  • Detroit Rescue Mission Ministries, Volunteer, Assisted with meal preparation and supported community outreach programs
  • Black Student Union, Member, Advocated for social justice, equality, and leadership development

Timeline

Team Lead

Panera Bread
03.2021 - Current

Seasonal Warehouse Associate

Amazon Warehouse
06.2020 - 12.2020

Security and HR Intern (Temporary Assignment)

MGM Grand Hotel
06.2019 - 07.2019

Bachelor of Science - Criminal Justice

Wayne State University

Associate Degree - Criminal Justice

Schoolcraft College
Kyra S. Lewis