Overview
Work History
Education
Skills
Hobbies and Interests
Timeline
Generic

Kyra Squier

Golden,CO

Overview

2
2
years of professional experience

Work History

Customer Support II and Ski Sales

Powder7
07.2022 - Current
  • Connect with customers through tickets, emails, phone calls, and in person.
  • Recommending customers gear based on their needs, budget, skills, and preferences.
  • Resolve customer's order issues, exchanges, returns and warranties.
  • Well-versed in the latest ski gear, brands, and trends.
  • Competent using Powder7's backend management system, Shopify management, Shipstation, order queues and inventory system.
  • Diagnose and report issues with the website and recommend solutions.
  • Research, test and write informative reviews on products; skis, clothing, beacons, and more.
  • Aid Customer Support I team members in customer solutions, management systems and more.

Server

Alamo Drafthouse
04.2023 - 08.2023
  • Assist 50 to 200 customers daily.
  • Quickly use restaurant POS system.
  • Strong multitasking skills, managing many customers without compromising service.
  • Maintain clean and organized dining seating areas as well as kitchen.
  • Coordinated with kitchen staff to ensure timely delivery of orders.
  • Flexible team member, willing to help where ever assistance is needed.

Production Technician

Ride Wrap
01.2022 - 07.2022
  • Attention to detail, prepared and organized 200 - 500 orders and shipments per week
  • Operated Roland printers for made to order bike frame protection kits
  • Assembled product, packaging, and shipment labels
  • Customer service, adjusted, returned or canceled customer orders
  • Packaged up products and conducted quality inspection
  • Submitted feedback to the design team to change and fix tailored products.

Education

Bachelor of Science - Electrical Engineering

Colorado School of Mines
Golden, Colorado
05.2021

Skills

  • Programming Skills: C, C, Python, Javascript, HTML, CSS, React, SQL
  • Technical Application Skills: Eagle, LT-Spice, P-Spice, Labview, Matlab, mySQL
  • Application Skills: Microsoft Office Applications, Excel, Shopify, Gorgias, Shipstation, Restaurant POS
  • Personal Skills: Adaptable, Curious, Team-Player, Effective communicator, Self-motivated, Quick to build relationships

Hobbies and Interests

Mountain Biking, Skiing, Pottery, Knitting, DIY project, Traveling.

Timeline

Server

Alamo Drafthouse
04.2023 - 08.2023

Customer Support II and Ski Sales

Powder7
07.2022 - Current

Production Technician

Ride Wrap
01.2022 - 07.2022

Bachelor of Science - Electrical Engineering

Colorado School of Mines

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Kyra Squier