Kyra Sutliffe
Ashburn,VA
Summary
Dynamic Hospitality Specialist dedicated to making guests feel welcome and appreciated. Exceptional people skills and outgoing personality.
Overview
1
1
year of professional experience
Work History
Server
Matchbox Vintage Pizza Bistro
Ashburn, Virginia (VA)
05.2024 - Current
- Ensured that each guest was served courteously, quickly, and efficiently.
- Stayed informed about daily specials, new menu items, promotions.
- Assisted in training new servers.
- Monitored dining room for cleanliness and proper set-up at all times.
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
Restaurant Hostess
Joe's Crab Shack
Myrtle Beach, SC
02.2024 - 05.2024
- Answered incoming calls with appropriate greeting and provided information about menu items or services offered.
- Maintained cleanliness standards in the dining area including wiping down tables and chairs between seatings.
- Managed reservations, waitlists, and special requests for large parties.
- Resolved customer complaints in a professional manner while maintaining a positive attitude towards guests.
Restaurant Hostess
Social House Kitchen and Tap
Ashburn, Virginia (VA)
05.2023 - 02.2024
- Efficiently managed the expo station by coordinating with kitchen staff and servers to ensure timely and accurate order fulfillment, maintaining high standards of presentation and quality control.
- Verified accuracy of orders before delivering them to customers' tables.
- Informed kitchen staff of any special orders or dietary restrictions.
- Provided assistance to servers as needed including refilling beverages and clearing plates from tables.
- Assisted with setting up banquet rooms for special events.
Education
High School Diploma -
Independence High School
Ashburn, VA06-2022
Some College (No Degree) - Hospitality
Coastal Carolina University
Conway, SCSkills
- Guest Engagement
- Strong Work Ethic
- Exceptional customer service
- Item promotion
- Effective customer upselling
- Positive and professional
- Performance Improvement
Timeline
Server
Matchbox Vintage Pizza Bistro
05.2024 - Current
Restaurant Hostess
Joe's Crab Shack
02.2024 - 05.2024
Restaurant Hostess
Social House Kitchen and Tap
05.2023 - 02.2024
High School Diploma -
Independence High School
Some College (No Degree) - Hospitality
Coastal Carolina University
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