Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Kyra Tirban

Anniston,AL
Kyra Tirban

Summary

Proven leader at Martin’s Family Clothing, adept in customer service and cash handling accuracy, I drove team success and exceeded targets. Skilled in resolving customer complaints and improving satisfaction, my expertise in training and mentoring staff enhances operational efficiency and fosters a positive work environment. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

1
year of professional experience

Work History

Martina’s Family Clothing

Store Key Holder
11.2023 - 05.2024

Job overview


  • Managed daily cash handling procedures, ensuring accuracy in transactions and preventing losses due to discrepancies.
  • Resolved customer complaints professionally, resulting in increased customer satisfaction and loyalty.
  • Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
  • Made daily bank deposits after ensuring that cash drawers were accurate and investigating any discrepancies.
  • Assisted customers in locating specific items they were looking for quickly resulting in an increase of overall client satisfaction.
  • Handled difficult situations calmly under pressure resolving conflicts between both customers and staff in a professional manner.
  • Streamlined opening and closing procedures as integral member of store staff.


Martin’s Family Clothing

Shoe Area Manager
11.2023 - 05.2024

Job overview

  • Led a team to achieve company goals and exceed targets consistently, fostering a positive work environment.
  • Managed daily operations for optimal performance, ensuring timely completion of tasks and projects.
  • Conducted regular performance evaluations to identify areas for improvement and develop action plans for growth.

Martin’s Family Clothing

Shoe Sales Associate
09.2023 - 05.2024

Job overview

  • Organized store merchandise racks by size, style, and color to maintain clean, visually-appealing showroom.
  • Developed rapport with repeat customers, remembering names and preferences to provide tailored shopping experiences each visit.
  • Improved overall store appearance through diligent upkeep of shelves, display tables, and fitting areas during shifts.
  • Assisted customers in locating desired items promptly, minimizing wait times for optimal shopping experiences.

Education

Gadsden State Community College
Gadsden, AL

Associate of Applied Science from Cosmetology
05.2027

University Overview

Walter Wellborn High School
Anniston, AL

High School Diploma
05.2023

University Overview

  • Completed AP course in English Language Arts, Science, History, and Mathematics
  • Ranked in Top 25% of class
  • Extracurricular Activities: Softball and Volleyball
  • Key Club and Panther Pals Member

Skills

  • Customer Service
  • Cash Handling Accuracy
  • Bank Deposits
  • Customer Service Management
  • Inventory Monitoring

Timeline

Store Key Holder
Martina’s Family Clothing
11.2023 - 05.2024
Shoe Area Manager
Martin’s Family Clothing
11.2023 - 05.2024
Shoe Sales Associate
Martin’s Family Clothing
09.2023 - 05.2024
Gadsden State Community College
Associate of Applied Science from Cosmetology
Walter Wellborn High School
High School Diploma
Kyra Tirban