Kyra Yarborough
Chapel Hill,NC
Summary
Well rounded bartender, server, and assistant manager with excellent communication skills and the ability to handle stressful situations efficiently and calmly.
Successful at multitasking to ensure timely yet excellent service ; with leadership skills strong enough to bring the team together and make sure everyone has a task in order to promise the best shift and the best service.
Overview
8
8
years of professional experience
Work History
Bartender / Shift Manager
Clouds Brewing
Durham, NC
06.2022 - Current
- Provided exceptional customer service by addressing customer complaints promptly and efficiently.
- Help in any area or all areas if needed on busy nights or when we have a lack of staff
- Constantly checking in on the floor staff to ensure everything was running smoothly and to make sure bartenders, hosts and servers are having any issues addressed immediately.
- Maintain open and honest communication with staff and make sure they know they can come to me for anything and create a positive environment to foster a better work place.
- Count the drawer, do the end of day reports and create deposits.
- Delegate tasks to everyone on the team to ensure a smooth shift and minimal to no hiccups during shift
- Be the last one in the restaurant to ensure everything is ready for the AM shift and the proper safety measures have been taken.
- Maintain open and honest communication with staff and make sure they know they can come to me for anything and create a positive environment to foster a better work place.
Line Cook/Prep Cook/ Dishwasher
Bartaco
Chapel Hill, North Carolina
09.2021 - 04.2022
- Ensured that all dishes were prepared according to recipe specifications.
- Followed health and safety standards to ensure safe working environment for employees and customers alike.
- Stocked and restocked kitchen supplies as needed.
- Adhered to sanitation policies at all times when handling food products.
- Prepared food items consistently and in compliance with recipes, portioning, cooking and waste control guidelines.
- Operated various kitchen appliance such as a blender, oven, grill, or stand mixer.
Server
Bartaco
Chapel Hill, NC
02.2017 - 04.2020
- Assisted in training new servers.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
Education
High School Diploma -
Cedar Ridge High School
Hillsborough, NC06-2015
Some College (No Degree) - Film And Video Production
Uncw
Wilmington, NCSkills
- Employee Coaching
- Complex Problem-Solving
- Customer service expertise
- Service-oriented mindset
References
References available upon request.
Timeline
Bartender / Shift Manager
Clouds Brewing
06.2022 - Current
Line Cook/Prep Cook/ Dishwasher
Bartaco
09.2021 - 04.2022
Server
Bartaco
02.2017 - 04.2020
High School Diploma -
Cedar Ridge High School
Some College (No Degree) - Film And Video Production
Uncw
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