Kyrell Peterson
Richmond,TX
Summary
Seeking a position to contribute to a company's marketing goals by driving brand awareness, increasing market share, and supporting revenue growth. Committed to meeting organizational needs through consistent and strategic practices, with a proven ability to perform under pressure and adapt to new challenges, all while enhancing the brand’s presence and reputation.
Overview
6
6
years of professional experience
Work History
Customer Store Associate
Lowes Home Improvement
10.2021 - Current
- Utilized advanced problem-solving techniques to assist customers in locating specific products and provided detailed information about products and services to enhance their decision-making process.
- Leveraged strong interpersonal skills to support colleagues with projects and assist customers, fostering a collaborative work environment and promoting effective teamwork.
- Deliver excellent customer service while actively listening to evaluate needs/solutions in order to educate and provide product expertise, to confirm satisfactory and fulfill customers' needs.
- Coordinated with management and customers in order to schedule, maintain, and oversee delivery operations.
Customer/sales/commercial driver
Autozone
02.2021 - 09.2021
- Offered reliable, honest, and trustworthy advice to customers, attentively ensuring they had all necessary information and resources to meet their needs.
- Managed deliveries to commercial customers while continuously expanding expertise and knowledge in delivery processes and customer service.
- Acquired and applied new skills in order to assist customers and troubleshoot problems in order to help find solutions.
Brazosport college AMBASSADOR/PEER RECRUITER
08.2018 - 08.2020
- Collaborated with teams to present at various community functions, honing social skills and effective communication techniques.
- Proactively sought out and engaged with students and potential students to provide detailed information on available programs, services, and classes.
- Delivered impactful presentations at key community events, including Senior College Day, Brazoria County Dream Center, and JA Inspire.
- Fostered relationships with local organizations to promote community outreach and brand awareness.
- Organized and hosted monthly marketing events, effectively engaging with community members and stakeholders.
Education
Bachelor Of Business Administration in Marketing -
Sam Houston State University
12.2023
Associates Of Arts -
Brazosport Community College
05.2020
Skills
- Leadership
- Communication
- Event Marketing
- Event Coordination
- Presentations
- Email Marketing
- Adaptability
- Flexibility
- Conflict Management
- Time Management
- Microsoft Word
- Excel
- PowerPoint
- Outlook
- Team Collaboration
Notable Groups and Qualities
PALS (Peer-Assistance and Leadership Skills) | August 2014 - May 2018
- Engaged in a peer-to-peer leadership program focused on community service and personal development. Gained expertise in conflict resolution, effectively de-escalating situations to foster understanding among students.
- Consistently upheld confidentiality and credibility while mediating disputes, facilitating common ground and mutual solutions.
- Developed advanced psychological listening skills to mentor and connect with younger students, fostering leadership and imparting essential life skills.
- Throughout my tenure as a PAL, I honed the ability to remain mentally agile, open-minded, and adaptive, ensuring a respectful and empathetic approach to diverse perspectives and emotional experiences.
Timeline
Customer Store Associate
Lowes Home Improvement
10.2021 - Current
Customer/sales/commercial driver
Autozone
02.2021 - 09.2021
Brazosport college AMBASSADOR/PEER RECRUITER
08.2018 - 08.2020
Bachelor Of Business Administration in Marketing -
Sam Houston State University
Associates Of Arts -
Brazosport Community College
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