Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Kyrie A. Maheu

Delray Beach

Summary

Experienced manager with strong leadership skills seeking remote position to leverage expertise in chosen field. Committed to driving success through effective leadership and strategic decision-making. Eager to contribute talents and drive results in dynamic remote work environment. Passionate about continuous growth and development for professional excellence.

Overview

21
21
years of professional experience
1
1
Certification

Work History

Customer Service Representative

Keystone Insurance Group
11.2018 - 10.2024
  • Researched coverage and premium options and offered clients the best coverage available with knowledge of carrier guidelines.
  • Implemented and managed all phases of a sale, from prospecting to close, and follow-up support.
  • Assist customers with questions, invoices, and other services.

Account Executive

CareersUSA
03.2017 - 10.2018
  • Recruit candidates for job placement nationwide; orchestrate hiring process
  • Coordinate all administrative activities associated with the retention of existing clients; confirm job starts and perform quality control checks.
  • Expand market share by calling on existing clients with multiple sites and explain the company functions
  • Pre-screen subcontractors to serve as partner in filling the requests made by clients
  • Interface with both the subcontractors as well as current clients to ensure all records are received and accurately processed.

Licensed 2-20 Agent

Brightway Insurance
03.2015 - 02.2017
  • Researched coverage and premium options and offered clients the best coverage available with knowledge of carrier guidelines.
  • Implemented and managed all phases of a sale, from prospecting to close, and follow-up support.
  • Assisted Agency Owner with policy re-writes and quotes.
  • Obtained new business from paid and non-paid leads, call-ins, walk-ins, referrals from current customers, mortgage brokers and realtors.

Licensed 4-40 Agent

Brightway Insurance
07.2011 - 03.2015
  • Interviewed prospective clients about their personal lines insurance needs and discussed any existing coverage.
  • Retained policyholders during their renewal period while having cultivated positive relationships by promotion of client retention and new business through high-quality service, follow through, and word of mouth referrals.

Concierge

Boca Lago Country Club
01.2010 - 01.2011
  • Responsible for answering and directing phone calls while greeting and directing guests and members around the grounds.
  • Assisted other departments with overflow, which include various tasks and projects.

Secretary/Receptionist/Retreat Coordinator

Advanced Training/International Products and Services
01.2008 - 01.2010
  • Answered, screened and directed high-volume inbound phone calls on a multi-line system for all staff.
  • Managed client files with new sales entries and any changes in personal information
  • As the Retreat Coordinator invited clients to join, confirmed reservations, and booked locations.

Medical Records Manager/IT/Marketing/Community Education

Physical Therapy in Your Home, Inc.
01.2004 - 01.2008
  • Managed the upkeep and completion of charts for all patients by working with therapists, co-workers, and supervisors.
  • Assisted multiple contractors in the up keep of all systems up to date and in good working order. As well a setup printers, computers and added software when needed to existing computers.
  • Set up monthly Ad schedules for where the company was low on production. Scheduled the education of our therapists and patients by distributing needed information.

Education

Associates Degree -

Palm Beach State College

Skills

  • AMS proficiency
  • Proficient in handling multi-line systems
  • Accessibility and ease to navigate multiple carrier sites for both Admitted and Surplus Lines markets
  • Experienced with Microsoft Office applications
  • Proficient in organizing tasks and information
  • Skilled in achieving 50 WPM typing speed
  • Dedicated professional

Certification

General Lines (Prop & Casualty) 02-20 License.

Timeline

Customer Service Representative

Keystone Insurance Group
11.2018 - 10.2024

Account Executive

CareersUSA
03.2017 - 10.2018

Licensed 2-20 Agent

Brightway Insurance
03.2015 - 02.2017

Licensed 4-40 Agent

Brightway Insurance
07.2011 - 03.2015

Concierge

Boca Lago Country Club
01.2010 - 01.2011

Secretary/Receptionist/Retreat Coordinator

Advanced Training/International Products and Services
01.2008 - 01.2010

Medical Records Manager/IT/Marketing/Community Education

Physical Therapy in Your Home, Inc.
01.2004 - 01.2008

Associates Degree -

Palm Beach State College

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