Kyrie Eleison
Doha
Summary
Motivated Server with engaging personality and flexible approach. Upbeat, friendly, and anticipating customer needs to facilitate enjoyable dining experiences. Cheerful Server offering experience in fast-paced diner and short-order restaurant settings. Promotes customer comfort and enhanced experiences by answering questions and responding to concerns. Maintains service standards and follows safe service regulations. Always ready to help team members by taking on additional tasks.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Restaurant Server
Chili's
03.2020 - Current
- Prepare restaurant tables with special attention to sanitation and order
- Attend to customers upon entrance
- Present restaurant menus and help customers select food/beverages
- Take and serve orders
- Answer questions or make recommendations for complementary products
- Collaborate with other restaurant servers and kitchen/bar staff
- Deal with complaints or problems with a positive attitude
- Issue bills and accept payment.
Order Taker
The Torch Hotel Doha
02.2018 - 02.2020
- Set tables, trays according to type of food ordered and the hotels service standards
- Performs opening and closing procedures established for the department
- Accurately records, pre-checks and picks-up all food and beverage orders
- Check in with guests to ensure satisfaction with each food course and/or beverages
- Serves guests their food and beverage in prompt, courteous manner as per the standard sequence of service
- Present physical and accurate check to guest and complete the payment process
- To have a full knowledge of the food & beverage items & their specifications, menu prices, recipes and style of service etc
- To have a thorough understanding and knowledge of all food and beverage items in the menu and the ability to recommend Food & Beverage combinations and also up sell alternatives
- Maintain cleanliness of work areas, chinaware, glassware, etc., throughout the day
- Equipment.
Production Helper
BreadTalk
08.2016 - 03.2017
- Rotates among duties including the filler machine, wrapper machine, packing boxes, stacking boxes, etc
- Visually inspects product for quality and quantity
- Reports all equipment issues to the supervisor or manager in a timely manner
- Understands and complies with all safety procedures that apply to daily operations
- Maintains a safe and clean environment by adhering to safety policy and procedures
- Maintains excellent customer service and positive attitude towards guest, customers, clients, coworkers, etc
- Adheres to safety policies and procedures including proper food safety and sanitation.
Education
Bachelor of Science - Hotel And Restaurant Management
University of Baguio
Baguio City, Philippines05.2016
Skills
- Have experience in POS system
- Can work efficiently during peak hours
- Basic computer skills
- Well oriented and systematic
- Great communication skills
- Processing invoice and daily reports
- Customer Satisfaction
- Order Taking
- Organization
- Guest service
- Exceptional communication
- Cleanliness
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Supervised team of 4 staff members.
- Documented and resolved guest complain which led to customer satisfaction.
Education
04/2016, Bachelor's Degree in Hotel and Restaurant Management, University of Baguio, Baguio, Philippines, Hospitality Management, 06/2009, 03/2011, Philippine School Doha, Doha, Qatar, 3rd Year-4th Year High School, 06/2007, 03/2009, University of Baguio Preparatory High School, Baguio City, Philippines, 1st Year-2nd Year High School, 06/2002, 03/2007, Pines City Colleges Preparatory School, Baguio City, Philippines
Personal Information
- Age: 30
- Height: 5'4"
- Citizenship: Filipino
- Date of Birth: 03/19/94
- Gender: Male
- Marital Status: Single
References
- Aira Macapagal, Human Resource, Al Waha, (974)74465939
- Gadimill Colindon, Restaurant Supervisor, Chili's Hyatt, (63)9610471583
- Marvy Sibayan, Human Resource Manager, Baguio Country Club, (63)9261924607
Training
- 07/2017, Bartending, Technical Education and Skills Development Authority, Baguio City, Philippines
- 01/2016, 03/2016, On the Job Training, Le Monet Hotel, Baguio City, Philippines, Food and Beverage
- 05/2015, Bronze Awardee- Cook- Off Challenge, University of Baguio, Baguio, Philippines, Contributed to the ideals and aspirations of the Hotel Culminating Activity
- 04/2014, On the Job Training, Baguio Country Club Corporation, Baguio, Philippines, Performed specific hands-on tasks within the workplace and work environment such as serving, helping, and participating in the in-house activities of the hotel
Certification
- Doha, Qatar, The Torch Hotel Doha - February 2018-February 2020
Languages
tagalog
Native language
English
Advanced
C1
Timeline
Restaurant Server
Chili's
03.2020 - Current
Order Taker
The Torch Hotel Doha
02.2018 - 02.2020
Production Helper
BreadTalk
08.2016 - 03.2017
Bachelor of Science - Hotel And Restaurant Management
University of Baguio
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