Kyrie Jesalosky
Denton,TX
Summary
Hardworking Underwriter with over three years of experience in underwriting. Excellent reputation for resolving problems and improving customer satisfaction. My first month on the floor, I had a policy that started with 5 locations that blossomed into 39. I work diligently and thoroughly and understand the ins and outs of a policy. I am skilled enough that BLC/BLS feel comfortable coming to me for my opinion on their task, and my knowledge of our policies.
Overview
10
10
years of professional experience
Work History
BL Fire Production Underwriter
State Farm
09.2020 - Current
- Utilized knowledge of insurance principles, policies and procedures to make decisions on risk assessment.
- Evaluated applications to determine insurance coverage and appropriate risk classifications.
- Developed and implemented underwriting policies and procedures, establishing useful and accurate processing of applications.
- Collaborated with other professionals to develop innovative underwriting solutions.
Auto Underwriting Service Assistant
State Farm
12.2018 - 09.2020
- Verified data integrity and accuracy.
- Provided high level of assistance to help with review, classification, coding, and rating of applications.
- Monitored underwriting teams' performance and provided mentoring to achieve personal and department production goals.
- Volunteered to help with special projects of varying degrees of complexity.
- Increased customer service success rates by quickly resolving issues.
Production Associate
Labinal Safran
03.2014 - 12.2018
- Supported production needs by performing routine tasks using standard procedures and equipment.
- Inspected final products to assess compliance with quality standards and established tolerances.
- Inspected and adjusted work performed to meet expectations.
- Prepared materials for assembly work to keep workflows running smoothly.
Call Center Representative
Game Stop
10.2013 - 03.2014
- Responded to customer calls and emails to answer questions about products and services.
- Adhered to company policies and scripts to consistently achieve call-time and quality standards.
- Placed outbound customer service or customer satisfaction calls to follow up on issues.
- Achieved high satisfaction rating through proactive one-call resolutions of customer issues.
Education
Bachelor of Arts - International Studies
University of North Texas
Denton, TXSkills
- Project Requirements
- Conducting Risk Assessments
- Data Verification
- Explain Company Policies
- Complex Problem-Solving
- Critical Thinking
- Underwriting Regulations
Timeline
BL Fire Production Underwriter
State Farm
09.2020 - Current
Auto Underwriting Service Assistant
State Farm
12.2018 - 09.2020
Production Associate
Labinal Safran
03.2014 - 12.2018
Call Center Representative
Game Stop
10.2013 - 03.2014
Bachelor of Arts - International Studies
University of North Texas
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