Kyrie Marrero
Miami,FL
Summary
Accomplished manager skilled at building atmosphere of collaboration and performance excellence to provide every customer with exceptional experiences and promote brand loyalty. Effectively oversee and align processes with dynamic conditions while increasing efficiency and maximizing profits. Motivational leader skilled at building relationships with customers, employees and senior management.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Assistant/Office Manager
Savile Capital Group
02.2022 - 05.2024
- Strengthened customer relationships through attentive service and prompt resolution of inquiries.
- Maintained strict compliance with all banking regulations, ensuring a secure and trustworthy environment for clients.
- Proactively identified potential fraud or suspicious activity, taking appropriate action to protect client accounts and bank assets.
- Facilitated smooth communication between departments, addressing concerns promptly to maintain harmonious work relationships.
- Implemented new software tools for streamlined project management, increasing efficiency in task completion across teams.
Assistant Store Manager
AT&T Wireless
12.2020 - 02.2022
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Conducted weekly staff meetings to motivate staff members, address concerns and questions, plan improvements, and evaluate progress toward goals.
- Maintained positive customer relationships by responding quickly to customer service inquiries.
Valet Parking Supervisor
AmeriPark/Reef Parking
09.2019 - 11.2020
- Helped guests unload and load luggage.
- Delivered guest vehicles smoothly and met diverse needs of valet customers.
- Enhanced customer satisfaction by efficiently managing valet operations and addressing concerns promptly.
- Reduced wait times for guests by streamlining vehicle retrieval processes and optimizing staff deployment.
Education
High School Diploma -
Cutler Bay Senior High School
Cutler Bay, FL06.2019
Skills
- Goals and Performance
- Business Development and Planning
- Product and Service Sales
- Staff Management
- Process Improvement
- Cash Handling
- Product Knowledge
Certification
- Business Specialist , Miami Dade College
Timeline
Assistant/Office Manager
Savile Capital Group
02.2022 - 05.2024
Assistant Store Manager
AT&T Wireless
12.2020 - 02.2022
Valet Parking Supervisor
AmeriPark/Reef Parking
09.2019 - 11.2020
High School Diploma -
Cutler Bay Senior High School
Similar Profiles
SOPHIA AVRAAMSOPHIA AVRAAM
Bartender at Savile ClubBartender at Savile Club
Anthony Drew ThorneAnthony Drew Thorne
Administrative Assistant at Capital Formation Group, HIG Capital CorporateAdministrative Assistant at Capital Formation Group, HIG Capital Corporate
Pratik PariyarPratik Pariyar
Catering Assistant at Capital capital and services sole part of ADNIC GROUPCatering Assistant at Capital capital and services sole part of ADNIC GROUP