Kyron Gibson
Charlotte,NC
Summary
Dependable Crew Trainer, McDonald's—Customer service and food safety experience; enhanced crew performance through comprehensive training. Dependable Food Service Associate, Six Flags America—Provided guests with an unforgettable experience by responding to inquiries and guaranteeing quality. A dependable multi-tasker in a busy atmosphere, always fulfilling anticipated service excellence. Well trained and able to cross-train others in their respective positions for greater effectiveness and efficiency. Good planner, organizer, and problem solver. Excellent coach.
Overview
2
2
years of professional experience
Work History
Crew Trainer
McDonald's
Fayetteville, US
04.2024 - Current
- Developed and implemented training programs to ensure crew members were adequately prepared for their roles.
- Conducted onboarding sessions with new hires, providing them with an overview of company policies and procedures.
- Monitored performance of crew members in the field, providing feedback and guidance when needed.
- Assisted management in developing strategies to improve customer service standards.
- Identified areas of improvement within the team by implementing regular assessments and evaluations.
Food and Beverage
Six Flags America
Bowie, US
12.2022 - 06.2023
- Conduct routine inspections of assigned locations for quality, cleanliness, and safety concerns
- Address Guest Concerns as they arise in the assigned location
- Ensure that Guests are being provided with food & beverage items of the highest quality
Education
High school -
Westover High School
Fayetteville, NC11.2024
Skills
- Customer service
- Restaurant experience
- Childcare
- Processing payments
- Food safety understanding
- Cleaning and sanitation
- Adaptability
- Multitasking
Personal Information
Work Permit: Authorized to work in the US for any employer
References
References available upon request.
Timeline
Crew Trainer
McDonald's
04.2024 - Current
Food and Beverage
Six Flags America
12.2022 - 06.2023
High school -
Westover High School
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