Kyrstin Williams
Piedmont,SC
Summary
Proven multitasker and team collaborator, I excelled in high-pressure environments at Sparetime Entertainment, enhancing customer satisfaction through attentive service and effective upselling. Demonstrated strong decision-making and verbal communication skills, consistently meeting productivity targets. Achieved notable improvements in workflow management, underscoring my commitment to excellence and reliability in both hospitality and packaging sectors.
Overview
7
7
years of professional experience
Work History
Waitress
Sparetime Entertainment
12.2023 - Current
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Used cash registers and credit card machines to cash out customers.
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Collaborated with team members to consistently provide efficient service during peak hours.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.
- Built rapport with regular customers through friendly interactions and attentiveness to their preferences.
Packager
Danfoss Power Solutions
02.2021 - 12.2023
- Followed packing processes to increase speed and accuracy.
- Maintained a clean, organized workspace, adhering to company guidelines for hygiene and safety standards in the packaging area.
- Labeled packages with appropriate shipping information for accurate deliveries.
- Reviewed orders by inspecting labeling, packaging, and contents.
- Operated and maintained packaging equipment with focus on safety and productivity.
- Proved successful working within tight deadlines and a fast-paced environment.
- Maintained high-quality standards for packaged products, conducting regular quality checks and addressing issues promptly.
- Consistently met or exceeded daily productivity targets through effective time management and prioritization of tasks.
- Assembled packages according to meet specific customer requirements.
- Achieved faster order fulfillment with improved workflow management and team coordination.
- Completed all orders within established time frames to support timely deliveries.
Packager
Berrys Global
02.2021 - 11.2022
- Followed packing processes to increase speed and accuracy.
- Maintained a clean, organized workspace, adhering to company guidelines for hygiene and safety standards in the packaging area.
- Labeled packages with appropriate shipping information for accurate deliveries.
- Reviewed orders by inspecting labeling, packaging, and contents.
- Operated and maintained packaging equipment with focus on safety and productivity.
- Proved successful working within tight deadlines and a fast-paced environment.
- Maintained high-quality standards for packaged products, conducting regular quality checks and addressing issues promptly.
- Consistently met or exceeded daily productivity targets through effective time management and prioritization of tasks.
- Assembled packages according to meet specific customer requirements.
- Achieved faster order fulfillment with improved workflow management and team coordination.
- Completed all orders within established time frames to support timely deliveries.
Waitress
Silverbayseafoods
03.2018 - 02.2021
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Used cash registers and credit card machines to cash out customers.
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
Education
High School Diploma -
Powdersville High School
Anderson, SCSkills
- Customer service
- Strong multitasking
- Greeting guests
- Team collaboration
- Cleanliness
- Order taking
- Attention to detail
- Hospitality service expertise
- Decision-making
- Effective customer upselling
- Price memorization
- Verbal and written communication
- Reliability and punctuality
- Basic math
- Sales expertise
- Upselling
Timeline
Waitress
Sparetime Entertainment
12.2023 - Current
Packager
Danfoss Power Solutions
02.2021 - 12.2023
Packager
Berrys Global
02.2021 - 11.2022
Waitress
Silverbayseafoods
03.2018 - 02.2021
High School Diploma -
Powdersville High School
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