Shift Manager knowledgeable about scheduling, money handling and team management. Adept at handling all areas of operations. Eager to develop and advance professionally into a more challenging position.
Overview
4
4
years of professional experience
Work History
Shift Manager
Steak N Shake
Albany, GA
08.2022 - 09.2024
Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
Trained and mentored new employees to maximize team performance.
Improved overall team performance by effectively delegating tasks and providing clear instructions.
handling large amounts of money in the store also to and from the bank
General Merchandiser
Walmart
Americus, GA
07.2022 - 08.2022
Kept sales floor clean, neat, and well-stocked for customers, helping to drive consistent sales with professional arrangements.
Pushed and stocked product in multiple departments and consistently met time targets.
Increased customer satisfaction by providing exceptional product knowledge and recommendations tailored to individual needs.
Maintained a safe shopping environment by adhering to company guidelines regarding cleanliness, health, and safety standards.
General Laborer
Tyson Foods
Camilla, GA
08.2021 - 07.2022
Followed written instructions to construct various types of equipment.
handled and packed raw meat
handled and added shipping labels
Cashier Team Lead
Walgreens
Americus, GA
01.2021 - 08.2021
Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
Assisted customers by answering questions and fulfilling requests.
Communicated with customers and team members to solve problems.
Processed both cash and card purchases and returns.