Motivated and energetic professional with excellent leadership, project management and problem-solving abilities developed over 10+ years of progressive administrative experience. Well-versed and multilingual in all clerical needs of fast-paced medical offices and successful at adapting quickly to changing business demands. Diligent resource coordinator successful in accomplishing daily needs and exceeding performance targets.
Hi, I’m
Léa Badé
BS Mgmt Sci
Jonesboro,GA
Summary
Overview
7
years of professional experience
1
Certification
Work History
Medilag Pediatrics, P.CLilburn, GA
Medical Front Office Administrator
05.2019 - Current
Job overview
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Coordinated and managed daily administrative operations of the office.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Resolved customer inquiries and complaints requiring management-level escalation.
- Organized and maintained filing systems, including electronic databases and records.
- Reviewed completed work to verify consistency, quality and conformance.
- Organized monthly staff meetings ensuring agendas were distributed in advance.
- Created memos, letters and other documents, fostering internal and external communication.
- Maintained supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies.
- Evaluated individual and team business performance and identified opportunities for improvement.
Alien Touch TattooCollege Park, GA
Branch Manager
03.2017 - 04.2019
Job overview
- Increased efficiency and drove branch revenue by optimizing daily operations.
- Analyzed actual financial results to budget, preparing variance reporting to functional groups.
- Worked cross-functionally to plan and establish branch goals, supporting strategic objectives.
- Assigned duties to employees and examined work for accuracy, neatness and timeliness.
- Identified opportunities for process improvement initiatives within the branch.
- Monitored financial performance of the branch on a monthly basis.
- Developed strategies to increase customer satisfaction and loyalty.
- Completed month-end and year-end closings, kept records audit-ready and monitored timely recording of accounting transactions.
- Verified cash by balancing cash drawers and maintaining cash count records.
- Coordinated promotional campaigns for new products or services in order to boost sales revenue.
Education
Georgia State University, J. Mack Robinson CollegeAtlanta, GA
Bachelor of Science from Business Administration: Managerial Science
05-2011
University Overview
Skills
- Tax Preparation
- Business Administration
- Meeting Coordination
- Operations Management
- Spreadsheet Development
- Telephone Reception
- Office Supply Management
- Technical Support
- Database Entry
- Bookkeeping
- Work Prioritization
- Employee Development
- Excels in Team Leadership
- Business Development Expertise
- Coaching and Mentoring
- Interviewing and Hiring
- Branch Operations Management
- Financial Oversight
- Performance Reviews
- Relationship Building and Management
- Process Improvement
- Customer Service
Languages
English
Full Professional
French
Native/ Bilingual
Spanish
Professional
Affiliations
Affiliations
- Activities
Accomplishments
Accomplishments
- Awards
Certification
- Certifications, licencenses
References
References
References available upon request.Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Software
MS Office
Timeline
Medical Front Office Administrator
Medilag Pediatrics, P.C
05.2019 - Current
Branch Manager
Alien Touch Tattoo
03.2017 - 04.2019
Georgia State University, J. Mack Robinson College
Bachelor of Science from Business Administration: Managerial Science
Similar Profiles
ALICIA GRAHAMALICIA GRAHAM
Medical Assistant at PREMIER PEDIATRICS, P.C.Medical Assistant at PREMIER PEDIATRICS, P.C.
Ana TascoAna Tasco
Medical Billing and Coder at New Horizon Pediatrics, P.C.Medical Billing and Coder at New Horizon Pediatrics, P.C.
Janine RobertsJanine Roberts
Pediatric Nurse Practitioner at KidsKare Pediatrics/Pleasant PediatricsPediatric Nurse Practitioner at KidsKare Pediatrics/Pleasant Pediatrics