Summary
Overview
Work History
Education
Skills
Timeline
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La-Keisha Richard

Oak Park,Michigan

Summary

I'm a strong, hard working woman with a beautiful welcoming personality. I'm very dedicated to whatever I commit to. I take safety first in everything I do. My customer service skills are remarkable. I'm very wise and polished, great at problem solving, a very sociable peoples person. I'm known for giving 100 percent at all times. I give excellent service. I have a friendly positive attitude to go along with my smile. I can do anything I set my mind to.

Overview

8
8
years of professional experience

Work History

Property Management Assistant

The Enriched Way Group
Detroit , MI
06.2017 - Current
  • Assisting daily with maintaining clients' properties.
  • Setting home maintenance appointments and overseeing all manual inspections.
  • Scheduling biweekly cleanings and lawn upkeep.
  • Meeting with homeowners' affiliates to pay and finalize projects.
  • Providing guest services to ensure their homes are being taken care of properly.
  • Running errands and providing homeowners and guests with their needs.
  • Hiring contractors.

Waitress Trainer

Views Bar and Grill
Detroit, MI
12.2018 - 10.2022
  • Instructing waiters on how to respond appropriately to customer complaints or inquiries.
  • Demonstrating proper methods of how to take orders from customers.
  • Teaching proper customer service skills, encouraging a positive attitude, problem-solving technique, and handling stressful situations.
  • Providing exceptional service to a high volume of daily customers.
  • Instructing new staff on food handling.

Housekeeping Supervisor

The Enriched Way Cleaning Service
Detroit, MI
06.2016 - 11.2020
  • Provide cleaning services
  • Inspect homes
  • Commercial cleaning
  • Residential cleaning
  • Disinfect and sanitize homes from Covid

Education

High School Diploma -

Redford High School
Detroit, MI
06-1997

Skills

  • Social Media Marketing
  • Scheduling appointments
  • Communication
  • Costumer Service
  • Great Hospitality
  • Team Leadership
  • Safety Skills
  • Cleaning and Janitorial

Timeline

Waitress Trainer

Views Bar and Grill
12.2018 - 10.2022

Property Management Assistant

The Enriched Way Group
06.2017 - Current

Housekeeping Supervisor

The Enriched Way Cleaning Service
06.2016 - 11.2020

High School Diploma -

Redford High School

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La-Keisha Richard