Work Preference
Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic
Open To Work

Laaia S. Albanese

Chelmsford,MA

Work Preference

Job Search Status

Open to work
Desired start date: Flexible

Desired Job Title

Medical Biller and CoderPsychology Research AssistantSpanish Medical Interpreter

Work Type

Part Time

Location Preference

Hybrid
Location: Chelmsford, MABedford, MABurlington, MAWestford, MALexington, MA
Open to relocation: No

Salary Range

$45000/yr - $0/yr

Important To Me

Career advancementWork-life balanceFlexible work hoursWork from home optionPaid time offHealthcare benefits401k match

Summary

Dynamic bilingual Medical Interpreter with 26 years of experience, adept at bridging communication gaps between non-English speaking patients and healthcare professionals. Expertise in project management and organization enhances the ability to coordinate effectively in fast-paced environments. Strong skills in Windows and Microsoft 365 and familiarity with medical billing contribute to delivering accurate and timely information. Committed to leveraging a solid foundation in psychology and health administration to improve patient experiences and streamline operational processes.

Overview

29
29
years of professional experience
1
1
Certification
1
1

Psychology Associate Degree

Work History

Medical Interpreter

Baystate Interpreters
01.2011 - Current
  • Effectively communicate information such as medical history, symptoms and diagnoses between non-English speaking patients and medical professionals.

CPE (Customer Premises Equipment) Coordinator

Comcast Corporation
01.2001 - 01.2009
  • Monitored Customer Premises Equipment controls and provided timely and accurate reports to internal and external parties to ensure proper volume management.
  • Coordinated and performed physical observations of CPE balances which improved inventory accuracy.
  • Tracked and researched CPE through the use of billing systems and provisioning databases.
  • Created and maintained monthly invoices for lost equipment.
  • Identified, proposed and implemented CPE processes which reduced the risk of revenue loss.

Check-in Representative

Comcast Corporation
01.2000 - 01.2001
  • Ensured work order accuracy by applying proper service codes and charges to accounts in billing databases.
  • Assisted Billing and Research with work order requests in order to resolve customer inquiries.
  • Monitored the field coordinator and dispatch pool and assigned work to the field technicians to ensure timely arrival to customer homes.
  • Resolved issues on past pending and open work order reports on a weekly basis.

Nutrition Aide

Lawrence General Hospital
01.1998 - 01.1999
  • Assisted hospital nutritionists with patients’ diet to ensure their needs were met.
  • Assisted patients with meal selection in accordance with diet restrictions.
  • Delivered meals to patient’s rooms.

Medical Interpreter

Holy Family Hospital
01.1997 - 01.1998
  • Effectively communicated information such as medical history, symptoms and diagnoses between non-English speaking patients and medical professionals.
  • Assisted the Coordinator of Interpreter Services with other duties.

Education

Associate - Health Administration

Middlesex Community College
Bedford, Massachusetts
01.2027

Associate - Psychology

Middlesex Community College
Bedford, Massachusetts
01.2024

Skills

  • Windows and Microsoft 365
  • Fluent in Spanish
  • Strong memory retention
  • Medical terminology
  • Language fluency
  • Medical terminology proficiency
  • Attention to detail
  • Decision-making
  • Critical thinking
  • Microsoft office
  • Interpersonal communication
  • Microsoft Access
  • Multitasking Abilities

Certification

Holy Family Hospital, Methuen, Massachusetts Medical Interpreter Certificate

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Medical Interpreter

Baystate Interpreters
01.2011 - Current

CPE (Customer Premises Equipment) Coordinator

Comcast Corporation
01.2001 - 01.2009

Check-in Representative

Comcast Corporation
01.2000 - 01.2001

Nutrition Aide

Lawrence General Hospital
01.1998 - 01.1999

Medical Interpreter

Holy Family Hospital
01.1997 - 01.1998

Associate - Psychology

Middlesex Community College

Associate - Health Administration

Middlesex Community College