LaAisha Selph
Andrews,SC
Summary
Detail-oriented Assistant Manager offers more than an extensive progressive record of accomplishment in leadership roles. Establishes clear guidelines and enforces consistent policies to keep staff satisfied and on-target to achieve important objectives. Excellent relationship-building, multitasking, and decision-making skills.
Overview
6
6
years of professional experience
Work History
Assistant Manager
Security Finance, Financial Services
Georgetown, SC
10.2025 - 08.2026
- Assisted customers in understanding title loan options and requirements.
- Processed loan applications and verified customer information for accuracy.
- Maintained organized records of transactions and customer interactions.
Assistant Manager
Security Finance, Financial Services
Georgetown, SC
10.2025 - 08.2026
- Assisted customers in understanding title loan options and requirements.
- Processed loan applications and verified customer information for accuracy.
- Maintained organized records of transactions and customer interactions.
- Collaborated with team members to improve service delivery and efficiency.
- Managed daily cash handling and ensured compliance with company policies.
- Resolved customer inquiries and concerns with professionalism and patience.
- Trained new staff on company procedures and customer service standards.
- Managed customer service inquiries and complaints in a timely manner.
Sales Advisor
Spectrum
WFH, South Carolina
06.2024 - 10.2025
- Assisted customers in selecting products that meet their needs.
- Provided detailed information about services and promotions to clients.
- Managed customer inquiries and resolved issues effectively.
- Utilized sales software to track customer interactions and orders.
Assistant Manager
Auto Money Title Loans
Kingstree, South Carolina
12.2022 - 05.2024
- Trained and mentored new staff on company policies and procedures.
- Ensured compliance with state regulations for title loans and financial services.
- Assisted in managing daily operations of title loan processing.
- Monitored inventory levels of loan-related documentation and supplies.
- Developed effective communication strategies for customer interactions.
- Implemented training programs to enhance staff performance and efficiency.
Loan Specialist
Credit Central Loan and Taxes
Georgetown, SC
09.2020 - 11.2022
- Reviewed loan applications and credit information to determine potential customers' eligibility for loans.
- Evaluated loan applications for accuracy and compliance with company policies.
- Reviewed credit reports to assess applicant eligibility for loans.
- Assisted clients in understanding loan options and application processes.
- Processed loan disbursements efficiently and managed documentation requirements.
- Maintained organized records of loan transactions and client information.
- Verified all documents provided by applicants for accuracy and completeness.
- Collaborated with team members to address customer inquiries and concerns.
- Listened carefully to customer complaints and swiftly resolved issues by taking appropriate action.
- Observed corporate and federal regulatory policies in terms of data security, privacy and confidentiality.
- Prepared detailed documentation for each loan transaction including closing documents.
Education
Hemingway High School
Hemingway, SCSkills
- Loan processing
- Compliance management
- Customer relationship management
- Staff training
- Inventory monitoring
- Communication strategy
Timeline
Assistant Manager
Security Finance, Financial Services
10.2025 - 08.2026
Assistant Manager
Security Finance, Financial Services
10.2025 - 08.2026
Sales Advisor
Spectrum
06.2024 - 10.2025
Assistant Manager
Auto Money Title Loans
12.2022 - 05.2024
Loan Specialist
Credit Central Loan and Taxes
09.2020 - 11.2022
Hemingway High School