Laancaa Tufaa
Minneapolis,MN
Summary
Results-driven professional focused on delivering exceptional support for customer needs. Successfully manages concerns and resolves conflicts to maximize customer satisfaction. Offers strong background in customer relations and communication.
Dependable Food Service Worker with solid background in foodservice and related positions. Works effectively within teams on timely, high-quality food preparation to drive patron satisfaction.
Knowledgeable in the use of voting machines and preparing election equipment.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Guest and Food Service Coworker
Kwik Trip Inc.
11.2021 - Current
- Resolved guest complaints and discrepancies in a prompt and courteous manner.
- Welcomed guests on arrival, displaying a professional and friendly approach.
- Responded to guest inquiries, complaints, and special requests to increase customer satisfaction.
- Made specific food requests for all guests.
- Maintained Proper PPE and followed all food safety rules.
- Opened and Closed registers
- Properly handled money
Election Judge
City Of Minneapolis
11.2021 - 11.2021
- Distributed ballots to voters and answered questions concerning voting procedures.
- Created a fair, non-partisan environment to protect the free choice of voters.
- Closed many voting booths by sealing ballot boxes and turning in votes.
- Collected the necessary information from voters to determine the correct voting location and ballot.
Education
Bachelor of Science - Human Resources Development
University of Minnesota - Twin Cities
Minneapolis, MN05.2026
Skills
- Supply Restocking
- Food Handling
- Sanitation
- Customer Service Experience
- Strong Attention to Safe Food Handling Procedures
- Cleaning and Organization
- Effective Planner
- New Hire Training
- Voter Education
- Dependable and Responsible
Certification
I am currently enrolled in the Human Resources Development Certificate program offered at the University of Minnesota.
Timeline
Guest and Food Service Coworker
Kwik Trip Inc.
11.2021 - Current
Election Judge
City Of Minneapolis
11.2021 - 11.2021
Bachelor of Science - Human Resources Development
University of Minnesota - Twin Cities
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