Summary
Overview
Work History
Education
Skills
Timeline
Generic

La’Asia White

Baton Rouge,LA

Summary

Customer service professional with experience in fast-paced call center environment ,excelling in conflict resolution and active listening. Adept at enhancing customer satisfaction through effective communication and technical support. Skilled in data entry and call management, consistently delivering professional service and fostering positive client relationships.

Overview

6
6
years of professional experience

Work History

Customer Service Representative

Teleperformance USA
Baton Rouge
01.2022 - Current

As a Customer Service Representative at Teleperformance, you provide high-quality support to customers by handling inbound calls, emails, and chats. The role focuses on resolving inquiries, providing accurate information, and delivering a professional customer experience.

Administrative Assistant

Baton Rouge Solutions
Baton Rouge, LA
12.2019 - 12.2021

An Administrative Assistant provides clerical and organizational support to ensure daily office operations run smoothly. This role involves handling communications, scheduling, data entry, and supporting staff and management with administrative tasks in a professional office environment. Answer and direct phone calls, emails, and other communications. Schedule meetings, appointments, and manage calendars for staff.

Education

Accounting

Louisiana State University
Baton Rouge, LA
12.2027

Skills

  • Customer service
  • Active listening
  • Critical thinking
  • Data entry
  • Conflict resolution
  • Microsoft Excel
  • Call management
  • Order processing
  • Documentation
  • Technical support
  • Live chat support
  • Claims
  • Billing

Timeline

Customer Service Representative

Teleperformance USA
01.2022 - Current

Administrative Assistant

Baton Rouge Solutions
12.2019 - 12.2021

Accounting

Louisiana State University