LaBaron Davis
Detroit,MI
Summary
Professional process trainer with strong focus on team collaboration and achieving results. Proven ability to develop and implement effective training programs, ensuring seamless adaptation to evolving needs. Skilled in EPIC software with faxing documents, checking for errors, and making sure it is sent to the right provider. Reliable, adaptable, and driven by commitment to excellence in training and development.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Medical Support Assistant
Henry Ford
Troy, MI
02.2026 - Current
- Assisted healthcare providers with patient intake and documentation, ensuring accuracy and compliance.
- Maintained electronic health records, enhancing data integrity and accessibility for medical staff.
- Use EPIC software to maintain and record patient data and generate reports.
- Use EPIC software to fax documents to PCP and other providers.
- Organized patient records to research records, extract medical information and review records for completeness and accuracy.
Letter Carrier
United States Postal Service (USPS)
Warren, MI
01.2023 - 08.2025
- Maintained 99% delivery accuracy by organizing routes efficiently and proactively resolving address discrepancies.
- Increased daily route efficiency by 10% through optimized package sorting and real-time problem resolution.
- Handled 50+ customer inquiries weekly, providing clear explanations, resolving concerns, and ensuring service continuity.
- Reduced reported mail theft incidents by 30% by educating customers on mail security and proper handling procedures.
- Supported onboarding and training of new hires, reinforcing accuracy, documentation standards, and procedural compliance.
Assembly Line Worker
Fiat Chrysler Automotive
Sterling Heights, MI
05.2022 - 01.2023
- Improved production efficiency by 15% by identifying workflow gaps and recommending process improvements.
- Maintained 100% quality compliance by following detailed specifications, safety procedures, and inspection protocols.
- Demonstrated reliability, precision, and attention to detail in a high-pressure, metrics-driven environment.
Picker / Packer
Amazon
Livonia, MI
04.2021 - 05.2022
- Increased order fulfillment speed by 20% through improved organization and prioritization techniques.
- Achieved a 98% accuracy rate by identifying errors and preventing incorrect or defective shipments.
- Adapted quickly to changing priorities, productivity targets, and performance metrics.
Seamen Recruit
United States Navy, Unit
Great Lakes, IL
10.2020 - 03.2021
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Assembly Line Production Worker
General Motors, GM
Lake Orion, MI
01.2020 - 10.2020
- Operated assembly line machinery to ensure consistent production flow.
- Conducted quality inspections on components to maintain high standards.
- Collaborated with team members to troubleshoot and resolve production issues.
- Trained new employees on safety protocols and assembly techniques.
Customer Service Representative
Target
Clinton Township, MI
05.2017 - 01.2020
- Increased guest satisfaction scores by 25% through empathetic, solution-oriented customer service.
- Reduced complaint resolution time by 30% using effective listening and de-escalation strategies.
- Assisted customers with transactions, returns, and account-related inquiries while maintaining strict policy compliance.
- Recognized for exceptional reliability, consistent attendance, and professionalism.
Education
Associate Degree - Nursing
Schoolcraft College
Livonia, MI5 2028
High School Diploma -
Chandler Park Academy High
Harper Woods, MI6 2016
Skills
- Teamwork and collaboration
- Problem-solving
- Attention to detail
- HIPAA compliance
- Medical record assessment
Certification
Basic Life Support (BLS), American Heart Association
Timeline
Medical Support Assistant
Henry Ford
02.2026 - Current
Letter Carrier
United States Postal Service (USPS)
01.2023 - 08.2025
Assembly Line Worker
Fiat Chrysler Automotive
05.2022 - 01.2023
Picker / Packer
Amazon
04.2021 - 05.2022
Seamen Recruit
United States Navy, Unit
10.2020 - 03.2021
Assembly Line Production Worker
General Motors, GM
01.2020 - 10.2020
Customer Service Representative
Target
05.2017 - 01.2020
High School Diploma -
Chandler Park Academy High
Associate Degree - Nursing
Schoolcraft College