Kendall Robinson
Medical Support Assistant
Seguin,TX
Summary
Dynamic professional leveraging a diverse skill set in management, hands-on maintenance, customer service, organization, and communication to drive success in a collaborative and proactive team environment. Adept at streamlining processes and fostering effective communication channels to enhance operational efficiency. Committed to delivering exceptional service and solutions that meet organizational goals while cultivating positive relationships with colleagues and clients. Passionate about contributing to a forward-thinking company that values innovation and teamwork.
Overview
13
13
years of professional experience
2
2
Languages
Work History
Medical Support Assistant
Michael E. DeBakey Department of Veterans Affairs Medical Center
02.2024 - 01.2026
- Providing essential administrative and customer service support to ensure Veterans receive timely, high-quality care. Responsibilities include greeting and assisting Veterans and their families, answering phones, scheduling, managing patient appointments and consults, updating and verifying patient demographics and insurance information, processing medical records and correspondence, and coordinating communication between clinical staff and patients. Serving as a key point of contact to facilitate smooth daily operations, support continuity of care, and promote positive patient experience in a fast-paced healthcare environment.
Sales Associate
Champs
04.2023 - 01.2024
- Deliver excellent customer service with detailed knowledge of products and services. Managing stock and inventory.
Co-Owner
LLC Co-Owner
08.2019 - 04.2023
- Co-owner and business operator of six figure company. Handled day-to-day operations, scheduling, and order requirements. Managed a household, supervised contract employees in personal home maintenance and landscape.
Stocker
Walmart
04.2017 - 01.2018
- Stocked shelves and maintained organized merchandise displays to ensure products were easily accessible for customers.
- Unloaded trucks and processed incoming shipments while verifying inventory accuracy.
- Rotated stock and replenished items to maintain proper inventory levels and minimize product shortages.
- Maintained a clean and safe sales floor by following company stocking and safety procedures.
- Assisted customers with locating products and provided general store support when needed.
Food Service
05.2013 - 02.2016
- Deliver Excellent customer service in a team environment, execute detailed instructions by various supervisors in a fast-paced environment.
Education
High School -
James Madison
Norcross, GASkills
- Organizational
- Business Management
- Problem-solving
- Adaptable to change
- Customer service
- Customer assistance
- Workplace safety compliance
- Multitasking
- Customer engagement
- Teamwork and collaboration
- Goal-oriented mindset
- Friendly and helpful
Timeline
Medical Support Assistant
Michael E. DeBakey Department of Veterans Affairs Medical Center
02.2024 - 01.2026
Sales Associate
Champs
04.2023 - 01.2024
Co-Owner
LLC Co-Owner
08.2019 - 04.2023
Stocker
Walmart
04.2017 - 01.2018
Food Service
05.2013 - 02.2016
High School -
James Madison