Nicole J. Martinez
Ranchos De Taos,USA
Summary
I am a dedicated focused and reliable individual who excels at prioritizing, completing multiple tasks simultaneously and following through to achieve project goals. Seeking a role of increased responsibility and authority.
Overview
20
20
years of professional experience
Work History
Medical Support Assistant
Taos-Picuris Indian Health Center
Taos, NM
08.2025 - Current
- Scheduled appointments, checked in patients, answered phones, and assisted with forms to streamline patient experience.
- Managed medical records by obtaining and scanning records into patient charts to ensure accurate documentation.
Lead Medical Assistant II
Holy Cross Surgical Specialties
Taos, NM
10.2018 - 07.2025
- Collaborated with providers across specialties to improve patient care outcomes.
- Assisted in urology procedures including vasectomies, cystoscopy, stent removals, circumcisions, and bladder treatments.
- Assisted with in-office procedures including general surgery biopsies, excisions, vascular clinic RF procedures, and ultrasound-guided injections to ensure efficient operations.
- Prepared for and assisted surgical team during biopsies and excisions to facilitate effective patient treatment.
- Vascular Clinic- RF Procedures, Cosmetic Injections, Ultra Sound Guided Injections.
Administrative Assistant
Taos County Operations Division
Taos, NM
09.2016 - 10.2018
- Greeted visitors and responded to telephone and in-person requests for information, improving customer service interactions.
- Managed all incoming and outgoing correspondence, including copying and faxing, facilitating effective communication.
- Organized files and scanned documents, improving document retrieval and storage efficiency.
- Maintained accurate spreadsheets in Excel to ensure effective data management and reporting.
- Calculated payroll amounts using AS400 program, ensuring accurate and timely payroll processing.
- Process incoming and outgoing invoices.
Office Manager
M.G. Mechanical & Construction
Ranchos De Taos, NM
06.2006 - 09.2016
- Managed daily office activities to enhance operational efficiency and foster positive customer interactions.
- Calculated and disbursed payroll, ensuring timely and accurate employee compensation.
- Executed clerical functions to support an organized and efficient work environment.
- Organized and updated spreadsheets for accurate reporting.
- Handled incoming and outgoing correspondence to facilitate clear communication and maintain organizational flow.
- Responded to telephone and in-person requests for information.
- Organized files and scanned documents.
Nurse Tech I
Presbyterian Espanola Hospital
Espanola, NM
10.2008 - 07.2012
- Patient care
- Monitored and recorded patients' vital signs, facilitating timely medical interventions.
- Assisted patients with daily hygiene, enhancing comfort and preserving dignity.
- Transported patients safely to various departments for treatments and procedures, ensuring continuity of care.
- Administered wound care to ensure proper treatment and recovery of patients.
- Removed heplock’s
- Placing and removing telemetry’s
- Responded to call light inquiries to address patient concerns.
- Charting
- Clerical duties
Certified Nursing Assistant
Taos Living Center
Taos, NM
03.2008 - 10.2008
- Delivered compassionate support to patients during treatment, enhancing comfort and promoting emotional well-being
- Supported patients with daily hygiene activities to promote dignity and independence
- Transported patients safely to and from appointments to ensure timely care
- Monitored vital signs to assess patient health and promptly identify potential issues
- Responded to call lights to address patient needs and ensure timely assistance
- Charting
- Clerical duties
Education
Bachelor of Science - Health Sciences
Grand Canyon University
Phoenix, AZ10-2025
Associates of Applied Science - Allied Health
Northern New Mexico College
Espanola, NM05-2021
High School Diploma -
Taos High School
Taos, NM05-2006
Skills
- Excellent Organizational Skills
- Strong Customer Relations Skills
- Microsoft Office Proficient
- Time Management
- Appointment Scheduling
- Wound Care
- Medication Administration
- Medication Review
- Routine Laboratory Testing
- Sanitizing and Cleaning
- Clear Communication
- Coordinating Drug Refills
- Updating Medical Records
- HIPAA Compliance
- Dedicated Team Player
- Meticulous to Detail
- Proficient in Clerical Duties
- Resourceful
- Self-directed
- Strong communication skills both orally and writing
- Commitment to providing excellent patient satisfaction
- Patient Relations
- Phlebotomy
- Operating EKG Equipment & Performing EKG’s
- Holter Monitor Placement
- Patient Education
- Patient Chart Tracking
- Critical Thinking
- Treatment Room Preparation
- Vital Signs
- Medical Terminology
- Knowledgeable
- Inventory & Supply Management
- Insurance Verification/ Prior Authorizations
- Crossed Trained at Cardiology & Women’s Health
- Evident Proficient (Electronic Health Record)
- Knowledgeable of Bloodborne Pathogens protocols
- Crossed Trained as a Telemetry Tech
- Specimen Collection
- Sterile Procedure Set-Up & Assist
- Ability to work with sensitive personal health information
- Patient Advocate
- Proficient in operating a variety of testing and/or diagnostic equipment related to gathering diagnostic testing results
- Specimen Processing
Timeline
Medical Support Assistant
Taos-Picuris Indian Health Center
08.2025 - Current
Lead Medical Assistant II
Holy Cross Surgical Specialties
10.2018 - 07.2025
Administrative Assistant
Taos County Operations Division
09.2016 - 10.2018
Nurse Tech I
Presbyterian Espanola Hospital
10.2008 - 07.2012
Certified Nursing Assistant
Taos Living Center
03.2008 - 10.2008
Office Manager
M.G. Mechanical & Construction
06.2006 - 09.2016
Bachelor of Science - Health Sciences
Grand Canyon University
Associates of Applied Science - Allied Health
Northern New Mexico College
High School Diploma -
Taos High School