La'Brodrick Benson

Customer Service

• Provides SMART customer service at all times through the daily execution of Lowe's customer service policies, procedures and programs.
• Collaborates with the Merchandising Service team and Manager by communicating project priorities, schedule, and project needs (e.g., materials, supplies, time).

In-Stock

• Moves or replaces beams and grids, rotates stock, builds products, and displays products and support materials using power equipment (e.g., lifts, order pickers) per reset and/or project instructions and processes.
• Identifies damaged or missing signage, displays, and collateral and orders replacements in accordance with merchandising standards and planogram details.
• Confirms that product pricing information is visible and clear and resolves/replaces any missing pricing labels.

Clean and Safe Stores

• Reviews, completes, and enters completion details for all assigned merchandise reset, service, and maintenance tasks.
• Adheres to all safety requirements relevant to one's regular job duties: top stock safety, reinstalling safety cables, use of aisle blockers, a tether line on power equipment, spotters, and safety devices.
• Operates store equipment as needed depending on one specific role and department (e.g., Zebra phone, telephone, paging system, copiers, fax machines, computers, CCTV surveillance system, key cutter, panel saw, paint mixer, flooring cutters, compacter baler).

• Applied current editing and photography/videography to capture special moments.
• Created dynamic content and pieces to increase website and social media traffic.
• Handled customer inquiries and suggestions courteously and professionally.
• Maintained and processed invoices, deposits, and money logs.
• Tracked expenses and income for businesses while organizing and maintaining bank statements for checking accounts.
• Maintained customer satisfaction with quick and professional handling of product returns.

• Provided expert lawn care, mulching, aerating and trimming around walks, walls, and flower beds.
• Cleared public and private areas of debris before and after events.
• Used trimmers and chainsaws for grounds maintenance, brush clearing, and tree removal and thinning.

• Maintained grounds of residential and commercial properties by mowing lawns, trimming hedges and planting flowers.
• Used trimmers and chainsaws for grounds maintenance, brush clearing, and tree removal and thinning.

• Removed damaged, out-of-code, not-in-set and discontinued items from displays.
• Updated pricing and signage to complete product displays and educate customers.
• Inspected merchandise for quality and arranged proper display location on floor.
• Monitored inventory levels and kept adequate stock in product displays on sales floor.

• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Prepared merchandise for sales floor by pricing or tagging.
• Rotated stock and restocked shelves to maintain product availability and store appearance.
• Greeted customers entering store and responded promptly to customer needs.

• Properly loaded and unloaded materials in and out of machines.
• Inspected finished parts by checking for defects to meet quality standards.
• Monitored machines during operation to make adjustments when necessary and produce quality parts.
• Performed daily cleaning to keep machines in good working condition and prolong equipment lifespan.
• Maintained up-to-date inspection and audit records for improved reporting and analysis.
• Identified repair and upgrade requirements needed to meet safety and quality standards.