Passionate individual experienced in analyzing issues on finding effective solutions. Offering an engaging and pleasant personality with expertise in building customer relationships and outstanding diagnostics skills to meet all milestones.
Overview
10
10
years of professional experience
Work History
Merchandising Service
Lowe's Home Improvement
12.2022 - Current
Provides SMART customer service at all times through daily execution of Lowe's customer service policies, procedures, and programs
Collaborates with Merchandising Service team and Manager by communicating project priorities, schedule, and project needs (e.g., materials, supplies, time)
Moves or replaces beams and grids, rotates stock, builds products, and displays products and support materials using power equipment
Identifies damaged or missing pricing, signage, displays, and collateral and orders replacements by merchandising standards and planogram details
Reviews completes, and enters completion details for all assigned merchandise reset, service, and maintenance tasks
Adheres to all safety requirements relevant to one's regular job duties: top stock safety, reinstalling safety cables, use of aisle blockers, tether line on power equipment, spotters, and safety devices
Operates store equipment as needed depending on one specific role and department.
Content Creator
Brock Flash LLC
03.2017 - Current
Created dynamic content and pieces to increase website and social media traffic
Handled customer inquiries and suggestions courteously and professionally
Maintained and processed invoices, deposits, and money logs
Tracked expenses and income for businesses while organizing and maintaining bank statements for checking accounts
Maintained customer satisfaction with quick and professional handling of product returns.
Implemented strategies and tactics to grow followers on social media channels
Groundskeeper
University Of Alabama
03.2021 - 09.2021
Provided expert lawn care, mulching, aerating, and trimming around walks, walls, and flower beds
Cleared public and private areas of debris before and after events
Used trimmers and chainsaws for grounds maintenance, brush clearing, and tree removal and thinning.
Complied with safety regulations and procedures to prevent accidents and injuries on job sites.
Understood and followed verbal and written landscaping instructions to complete complex tasks correctly.
Merchandising
Home Depot
01.2019 - 09.2019
Created dynamic content and pieces to increase website and social media traffic
Handled customer inquiries and suggestions courteously and professionally
Maintained and processed invoices, deposits, and money logs
Tracked expenses and income for businesses while organizing and maintaining bank statements for checking accounts
Maintained customer satisfaction with quick and professional handling of product returns., Removed damaged, out-of-code, not-in-set, and discontinued items from displays
Updated pricing and signage to complete product displays and educate customers
Monitored inventory levels and kept adequate stock in product displays on the sales floor
Groundskeeper
Benson Lawn Care Service, Family Business
03.2016 - 09.2019
Maintained grounds of residential and commercial properties by mowing lawns, trimming hedges, and planting flowers
Used trimmers and chainsaws for grounds maintenance, brush clearing, and tree removal and thinning.
Sales Associate
ABC Store
01.2016 - 09.2016
Organized racks and shelves to maintain store visual appeal, engage customers, and promote
specific merchandise
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels
Prepared merchandise for the sales floor by pricing or tagging
Rotated stock and restocked shelves to maintain product availability and store appearance
Greeted customers entering the store and responded promptly to customer needs.
CNC Machine Operator And Inspector
Coral Industries
08.2013 - 01.2016
Properly loaded and unloaded materials in and out of machines
Inspected finished parts by checking for defects to meet quality standards
Monitored machines during operation to make adjustments when necessary to produce quality parts
Performed daily cleaning to keep machines in good working condition and prolong equipment lifespan
Maintained up-to-date inspection and audit records for improved reporting and analysis.
Department Supervisor/Sales Associate at Lowe's Home Improvement Centers, LLCDepartment Supervisor/Sales Associate at Lowe's Home Improvement Centers, LLC