Summary
Overview
Work History
Education
Skills
Timeline
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Mikel Dixon

New Orleans,LA

Summary

Creative and analytical finance student with 8 years of freelance content creation experience and customer-focused work in retail and higher education. Skilled in Adobe Creative Cloud, content writing, and financial accuracy. Excited to contribute creative and data-driven skills as a Digital Marketing Intern at FSC Interactive.

Overview

9
9
years of professional experience

Work History

Customer Service Specialist

Sherwin-Williams
01.2022 - Current
  • Process daily payments up to $15,000 with precision and compliance.
  • Train new employees on systems and workflows to build team efficiency.
  • Serve as Safety Lead, promoting compliance and workplace safety standards.
  • Provide product expertise and strong customer service that foster repeat business.

Freelance Photographer & Videographer

Metal Productions
New Orleans, LA
01.2017 - Current
  • Crafted visually appealing content for digital platforms, fostering lasting audience connections.
  • Produced high-quality visuals by shooting and editing with Adobe Photoshop and Premiere Pro.
  • Managed independent client projects, meeting deadlines and developing repeat relationships.

Invoice Coordinator

University of New Orleans – Bursar’s Office
01.2021 - 01.2022
  • Digitized and processed 20+ records daily, ensuring accuracy and consistency.
  • Matched invoices and deposits with financial system records.
  • Safeguarded funds by transferring deposits securely to the university safe.

Education

B.S. - Finance

University of New Orleans
12.2025

Skills

  • Social Media Content Creation
  • SEO & Content Marketing
  • Adobe Creative Cloud (Photoshop, Premiere Pro)
  • Email Communication (Outlook, Gmail)
  • Photography & Videography
  • Customer Engagement & Training
  • Financial Accuracy & Payment Processing
  • Adobe creative cloud
  • Photoshop
  • Davinci Resolve
  • Premiere Pro
  • MS Excel
  • Outlook
  • Gmail

Timeline

Customer Service Specialist

Sherwin-Williams
01.2022 - Current

Invoice Coordinator

University of New Orleans – Bursar’s Office
01.2021 - 01.2022

Freelance Photographer & Videographer

Metal Productions
01.2017 - Current

B.S. - Finance

University of New Orleans
Mikel Dixon