Lacaysha Howell
Sarasota
Summary
Experiences healthcare professional with over 15 years of experience in both the clinical and healthcare administration, staff training, scheduling, and office operations. I have a proven ability to coordinate with staff over multi-site locations, supervise teams, manager vendor relationships, oversee scheduling, and support executive leadership. Recognized for strong organizational skills, problem solving abilities, and leadership style within my peers and superiors. Seeking to leverage supervisory and administrative experience in an Office Manger role focused on team development, operational quality, while maintaining compliance and leadership.
Overview
1
1
Certification
19
19
years of professional experience
Work History
Lead Medical Assistant
Florida Cancer Specialists
11.2024 - Current
- Supervised daily operations and workflows of medical assistants to ensure compliance with healthcare standards.
- Precepted newly hired medical assistants to train on clinical protocols, EMR systems, and lab tech/specimen collection for best practices in patient care.
- Ensure proper patient care by promptly addressing concerns, answering questions, and providing feedback to MD and midlevels.
- Demonstrated expertise in phlebotomy, specimen collection, and basic laboratory testing procedures to support accurate diagnosis and treatment decisions.
- Precepted newly hired medical assistants to train each on office procedures and important tasks.
Production Coordinator / Assistant Production Manager
CineMoves Inc.
07.2007 - 12.2024
- Assisted in coordinating production schedules with vendors and clients for effective communication regarding invoices and project timelines.
- Supported the management of production schedules and vendor relations to facilitate client communication and project tracking.
- Helped maintain organized production schedules and ensure timely communication with vendors and clients regarding invoices.
- Process & create sales order, invoices, vendor set up, and coordinate with finance departments and accounts payable
- Coordinate company's film equipment and film technician job schedules.
- Collection and submission of certificate of insurance for usage of film equipment with production companies.
Health Insurance Advisor
1099 Captive Agent- US HEALTH Advisors
07.2023 - 10.2024
- Advised clients on ACA and private health insurance options tailored to individual needs.
- Built lasting client relationships through networking, referrals, and exceptional service.
- Resolved billing, claims, and coverage concerns while ensuring regulatory compliance.
- Collaborated with underwriting to expedite policy approvals.
- Achieved and exceeded sales targets within the first 13 weeks, and thereafter.
Clinical Supervisor
Luminary Dermatology
04.2021 - 04.2023
- Supervised clinical operations across 11 office locations & created weekly schedules for medical assistants across all locations.
- Oversaw scheduling, staffing, PTO management, onboarding, and employee training processes.
- Collaborated with cross-functional teams to ensure seamless launch of two new Miami office locations.
- Managed vendor relationships, office supplies, invoices, and inventory.
- Collaborated with executive leadership to enhance workflow efficiency and optimize daily operations.
- Facilitated monthly and weekly staff meetings with COO and clinical staff to establish expectations and enhance team morale.
- Maintain open communication/coordination with Medical Director, CEO, COO, Billing Dept, HR, and all providers with their needs, and execute needs accordingly.
- Travel between all Southeast, FL, Southwest, FL, and Oklahoma offices when required
Clinical Supervisor & Certified Medical Assistant
SkinSmart Dermatology
05.2015 - 09.2020
- Coordinated daily clinical operations and staff scheduling.
- Served as a liaison between clinical staff and administration to address concerns and optimize workflows.
- Lead and directed team of 16 clinical personnel and support staff.
- Liaised with other healthcare professionals to develop comprehensive patient care plans and provide highest quality of care.
- Managed inventory, supply ordering, and team meetings.
- Supported providers while maintaining efficient office workflows.
Certified Medical Assistant
Sarasota/Bradenton/Lakewood Ranch Urgent Care Clinics
07.2011 - 03.2015
- Managed patient intake, referrals, authorizations, EMR documentation, and clinical support.
- Supported healthcare providers to enhance the efficiency of clinical procedures.
- Performed dressing changes for patient care. Assisted with blood draws to support clinical staff. Conducted EKGs per providers request. Provided suture care and suture removals. Applied splints for injury stabilization. Executed patient triage to prioritize care needs.
- Managed patient call backs, follow up appointments, referrals, and pre-authorizations.
Medical Assistant Externship
Sarasota Urgent Care
06.2011 - 07.2011
- Provided patient care support, documentation, laboratory coordination, and follow-up.
- Vitals
- EKG's
- Phlebotomy labs draws for both In-House/Send out labs.
- Urinalysis
- Suture removals
- EMR documentation
Education
Medical Assistant -
Sanford Brown Institute
01-2011
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Valencia Community College
01-2008
College Coursework
Hampton University
Hampton2006
High School Diploma -
Riverview High School
08-2006
Skills
- Office & Operations Management
- Progressive leadership in Clinical Staff Supervision
- Scheduling & Workforce Coordination
- Employee Training & Onboarding
- Vendor & Inventory Management
- Accounts Payable Coordination
- Process Improvement
- HIPAA & OSHA Compliance
- Customer Service
- Microsoft Office
- EMR Systems
- Problem Solving
- HIPAA compliance
- Interpersonal Communication
- Clear oral/written communication
- Staff hiring
Certification
- Basic Life Support (BLS), American Heart Association (Expires Nov. 2026)
- Pharmaceutical & Biomedical Waste Training (2024–2026)
Languages
English
Timeline
Lead Medical Assistant
Florida Cancer Specialists
11.2024 - Current
Health Insurance Advisor
1099 Captive Agent- US HEALTH Advisors
07.2023 - 10.2024
Clinical Supervisor
Luminary Dermatology
04.2021 - 04.2023
Clinical Supervisor & Certified Medical Assistant
SkinSmart Dermatology
05.2015 - 09.2020
Certified Medical Assistant
Sarasota/Bradenton/Lakewood Ranch Urgent Care Clinics
07.2011 - 03.2015
Medical Assistant Externship
Sarasota Urgent Care
06.2011 - 07.2011
Production Coordinator / Assistant Production Manager
CineMoves Inc.
07.2007 - 12.2024
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Valencia Community College
Medical Assistant -
Sanford Brown Institute
College Coursework
Hampton University
High School Diploma -
Riverview High School