Results-oriented professional directing sales and leasing initiatives to exceed occupancy goals and drive revenue growth. Expert in orchestrating marketing strategies and community outreach, enhancing brand recognition and lead generation while maintaining exceptional client service standards.
Overview
12
12
years of professional experience
Work History
Director of Sales and Leasing
Royal Estates of Wichita Falls
01.2021 - Current
Directed strategic leasing initiatives to maximize property occupancy, successfully fulfilling all quotas for lead generation and client contact.
Directed move-in and move-out logistics to optimize occupancy rates and drive strategic revenue growth.
Orchestrated media and marketing strategies, guiding conceptual planning through tactical implementation to enhance lead generation and ensure brand alignment.
Spearheaded community outreach initiatives, enhancing brand visibility and fostering market engagement.
Managed multi-channel inquiries, including in-person, telephonic, and written correspondence, achieving prompt resolution and upholding service excellence standards.
Cultivated and sustained collaborative relationships with residents, families, and healthcare professionals to foster a supportive and cohesive care environment.
Maintained comprehensive technical proficiency in proprietary software systems to streamline operational workflows and ensure data integrity.
Certified Paraoptometric
Clarke Eyecare Center
01.2014 - 01.2021
Conducted comprehensive preliminary clinical examinations and diagnostic assessments to prepare patients for provider evaluations.
Directed clinical testing operations as Lead Technician, overseeing equipment calibration, procedural compliance, and staff training.
Managed Electronic Health Records (EHR) with adherence to HIPAA regulations, ensuring accuracy in data entry and maintaining patient confidentiality.
Leveraged 3+ years of patient relations expertise to streamline medical and vision insurance verification, efficiently coordinating specialized referrals and maximizing patient benefit utilization.
Administered clinical and office procurement, optimizing inventory levels and managing vendor relationships to ensure seamless daily operations.
Delivered patient-facing communication and facilitated public presentations to improve community engagement and enhance patient education.
Receptionist
Back to Basix
07.2014 - 03.2015
Delivered exceptional member service, fostering positive relationships to enhance client satisfaction.
Prepared clients for physical activity, educating on proper biomechanics and guiding through targeted stretching and mobility protocols to improve performance.
Advised clients on health coverage and insurance benefits, articulating policy details to empower informed decision-making.
Senior Director of Leasing & Marketing - Promoted at The Community Builders Inc.Senior Director of Leasing & Marketing - Promoted at The Community Builders Inc.