Lacey Bennett
Leeds,AL
Summary
Dynamic, organized, and dependable candidate. Successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Seeking to maintain a full-time position that offers growth, professional challenges utilizing interpersonal skills, excellent time management, and problem-solving tactics
Overview
25
25
years of professional experience
Work History
Vehicle Sales Advisor
Vestavia Auto Plaza
Vestavia Hills , AL
10.2021 - Current
- Listened to customer details and offered matching solutions to meet specific needs / wants
- Managed over 100 calls daily, using Customer Relations Management Software
- Maintained current knowledge of applicable prospects by building strong rapport and provided exceptional customer experience from start to finish
- Demonstrate key features of vehicle
- Responded to in-person, telephone, email, and SMS requests for information on vehicles
- Organized sales paperwork, presented proposals, and finalized contracts
Closing Agent
DonohooAuto
Pelham, AL
06.2020 - 09.2021
- Reviewed and executed confidential documents, contracts and disclosures
- Collected any money owed and received it using Dealer Management Software (DMS)
- Created and processed Alabama Motor Vehicle Titles using Alabama Title Systems
- Generated numerous positive Google Reviews throughout employment
- Qualified buyers by matching requirements and interests to various car or truck models and discussing finance options
Logistic Supply Specialist
Industrial Chemical LLC
Vestavia Hills, AL
08.2018 - 06.2020
- Coordinated shipping requests for expedited delivery and documented accurately to achieve correct billing
- Tracked orders and notified customers of status or potential delays
- Handled large customer base exceeding three hundred vendors
- Reviewed order data to verify transactions and shipping dates
- Liaised between warehouses for operational needs
- Processed sales orders and handled administrative functions like bookkeeping, purchasing, tracking, and credit applications
Leasing Manager
IRW Investments LLC
Birmingham, AL
03.2008 - 08.2018
- Performed background, reference, and credit checks as part of the screening process for prospective tenants
- Collected, completed, and processed lease applications
- Conducted property showings to highlight features,answer questions and redirect concerns to close contracts
- Explained terms of the lease and amounts to be paid to tenants
- Handled tenant complaints promptly and appropriately, calling in repairmen and other support services as needed
- Administered operations to handle theneeds of more than fifty tenants across sixteen property units
Motor Vehicle Office Manager
Stallion Auto Sales
Birmingham, AL
03.2008 - 08.2018
- Maintained energy and enthusiasm in fast-paced environment
- Promoted new and used vehicle sales to exceed dealership volume, gross profit and customer expectations
- Actively listened to customers' requests, confirming full understanding before addressing concerns
- Optimized organizational systems for payment collections, AP/AR, deposits and record keeping
- Built relationships with customers and community to establish long-term business growth
- Achieved sales goals and service targets by cultivating and securing new customer relationships
Education
Associate of Science - Business Administration
Colorado Technical University
Colorado Springs, CO04.2024
Timeline
Vehicle Sales Advisor
Vestavia Auto Plaza
10.2021 - Current
Closing Agent
DonohooAuto
06.2020 - 09.2021
Logistic Supply Specialist
Industrial Chemical LLC
08.2018 - 06.2020
Leasing Manager
IRW Investments LLC
03.2008 - 08.2018
Motor Vehicle Office Manager
Stallion Auto Sales
03.2008 - 08.2018
Associate of Science - Business Administration
Colorado Technical University
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