Lacey Bird
Stockton,United States
Summary
Talented Server bringing skills in order management, payment processing and upselling. Stay current on menu items and consistently offer targeted recommendations to meet individual customer needs. Knowledgeable about handling special dietary requirements and general food safety standards. Motivated Bartender with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences.
Overview
5
5
years of professional experience
Work History
Bartender
Stratosphere Hotel And Casino
09.2022 - 03.2023
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
Server /Managing Bartender
Lifetime Fitness Center
04.2022 - 03.2023
- Served food and beverages promptly with focused attention to customer needs.
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
Cocktail Server
The Ave On The Mile
08.2021 - 02.2022
- Determined customer preferences to suggest appropriate cocktails and increase sales.
- TAM Card
- Maximized sales of specials and highend spirits, champagne and cocktail drinks by thoroughly promoting to customers and maintaining great salesmanship.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Cocktail Server
Sundaze Day Party
04.2018 - 08.2018
- Increased sales significantly by upselling higher-end products to customers.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Checked guests' identification before serving alcoholic beverages.
- Entering all orders into POS system.
Education
High School Diploma -
Lodi Independence High School
Lodi, CA06.2013
Skills
- Safe Serving Knowledge
- Teamwork and Professionalism
- Bartending License
- Serving and Bussing
- Building rapport with customers
- Handling large groups
Timeline
Bartender
Stratosphere Hotel And Casino
09.2022 - 03.2023
Server /Managing Bartender
Lifetime Fitness Center
04.2022 - 03.2023
Cocktail Server
The Ave On The Mile
08.2021 - 02.2022
Cocktail Server
Sundaze Day Party
04.2018 - 08.2018
High School Diploma -
Lodi Independence High School
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