Skillful, compassionate, qualified, patient care-oriented worker looking to utilize educational background as a worker in mental health.
Overview
21
21
years of professional experience
Work History
Credit & Collections Manager
Badcock Home Furniture
04.2010 - Current
Analyze and grant credit. Achieve monthly sales goal of at least $100,000 in revenue. Contact customers with delinquent accounts. Set up payment arrangements. Contact insurance companies to check on status of claim payments. Maintained knowledge of state and federal laws relating to billing and collection procedures. Review and charged delinquent accounts. Conduct daily deposits. Undergo monthly training.
Caregiver
Personal Care
01.2015 - 03.2020
Assisted clients with activities of daily living, promoting independence and quality of life.
Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
Sales Associate
The Home Depot
03.2007 - 02.2009
Priced stock. Locate items for customers. Operate cash registers. Received and processed cash, checks, coupon. Completed credit card transactions. Responded to customer requests. Applied basic math skills. Provide excellent customer service skills.
Front Desk Agent
The Holiday Inn Express
09.2006 - 07.2008
Greeted and registered guests. Assigned rooms to guests. Verified customer credit and payment methods. Made and confirmed reservations. Posted charges for rooms and amenities. Computed bills and collected payments. Resolved customer complaints and answer guest inquiries.
Child Care Provider
Bright Beginnings Day Care
11.2004 - 04.2006
Cared for children while their guardians were elsewhere. Provided a safe, healthy environment for a child's development. Cared for children by playing, talking, and interacting with them. Reported to guardian on children's behavior, activities, and health. Observed children's overall well-being.
Active listening skills Expresses empathy toward others Confidence in interactions toward others Flexible and openminded communicator with respect toward others Excellent verbal and written communicator
Motivated and productive individual Responsible and trustworthy Accepting of feedback from employees Great at prioritizing tasks Applies critical thinking to tasks