Lacey Buchanon
Birmingham,AL
Summary
Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Overview
6
6
years of professional experience
Work History
Compliance Specialist
Delivery Solutions of America
Dallas, Texas (Remote)
10.2022 - Current
- Streamlined compliance processes, resulting in 20% decrease in time spent on compliance tasks and increased efficiency for the company
- Successfully managed and submitted over 500 background checks, drug screens, and vehicle registrations, ensuring 100% compliance
- Served as a point of contact for employees seeking guidance on compliance matters, instilling confidence in the organization''s commitment to regulatory adherence.
- Conducted thorough risk assessments to identify potential areas of non-compliance and recommended corrective actions.
- Conduct employee onboarding and help organize orientation packets and development initiatives
- Stayed current with latest changes to applicable regulatory standards and company procedures.
- Implemented robust record-keeping systems that ensured accurate documentation was maintained according to regulatory requirements at all times.
Lead Ramp Manager of Airport Operations
Swissport International
Dallas Fort Worth International Airport
01.2022 - 10.2022
- Inspected the airfield perimeter, terminal, and equipment daily, identifying any discrepancies and notifying appropriate parties
- Managed and led 4 major international airlines, including Japan Airlines, British Airways, Lufthansa, and Finnair, handling over 1000 bags daily and servicing the aircraft
- Coordinated closely with airport authorities for compliance with local, state, and federal regulations governing airfield operations.
- Communicated closely with ground crew, flight crew, and tow person via headset radio to maintain loading and unloading safety and efficiency.
- Ensured timely departures and arrivals of flights through proficient management of resources and personnel on the ramp.
- Established a positive work environment that promoted teamwork, accountability, and continuous improvement among employees in the ramp area.
- Streamlined operational workflow in the ramp area, resulting in increased productivity and reduced delays for passengers.
Safety Officer
Amazon
Dallas, United States
10.2021 - 01.2022
- Conducted daily and weekly safety huddles, communicating any updated safety protocols
- Ensured adherence to OSHA regulations, leading to a safer work environment for all employees.
- Managed existing health and safety programs issued by industry regulators and company managers to maintain a risk-averse setting for employees
- Monitored and inspected equipment to ensure proper maintenance and safe operation
- Provided new employee health and safety orientations and set up materials for these presentations
Area Sales Manager
Pepsi Buffalo Rock Company
Talladega, AL
07.2019 - 10.2021
- Established strong relationships with key clients, resulting in increased customer retention and satisfaction.
- Managed a successful sales team, consistently achieving and exceeding monthly sales targets.
- Implemented innovative strategies to increase product visibility within the assigned territory while maintaining a professional brand image.
- Built lasting relationships with clients through outstanding customer service interactions.
- Launched new products successfully within the assigned territory by executing well-designed launch plans tailored specifically for each product line.
Education
Bachelor of Arts - Liberal Arts/Human Services
Jacksonville State University
Alabama12.2016
Associate of Science - General Studies
Gadsden State Community College
Alabama08.2014
Skills
- Microsoft Office
- Documentation review
- Audit documentation
- Compliance reporting
- Internal auditing
- Training delivery
- Adobe acrobat
- Veroot Compliance Software
- CXT Dispatch Software
- Operations management
- Time management
- Data Entry
Timeline
Compliance Specialist
Delivery Solutions of America
10.2022 - Current
Lead Ramp Manager of Airport Operations
Swissport International
01.2022 - 10.2022
Safety Officer
Amazon
10.2021 - 01.2022
Area Sales Manager
Pepsi Buffalo Rock Company
07.2019 - 10.2021
Bachelor of Arts - Liberal Arts/Human Services
Jacksonville State University
Associate of Science - General Studies
Gadsden State Community College