Lacey Cline
Caney
Summary
Dynamic leader with proven success at Walmart, enhancing operational efficiency and employee engagement. Skilled in team motivation and scheduling, I implemented process improvements that reduced customer complaints and fostered a positive work environment. My attention to detail and problem-solving abilities ensured compliance with safety standards while maintaining high service levels.
Overview
7
7
years of professional experience
Work History
Overnight Team Lead
Walmart
Sand Springs, OK
06.2025 - Current
- Supervised overnight operations to ensure efficient workflow and team performance.
- Trained new team members on safety protocols and operational procedures.
- Managed inventory levels, restocking shelves to maintain product availability.
- Coordinated tasks among team members to optimize productivity during peak hours.
- Monitored compliance with safety standards and company policies throughout shifts.
- Conducted regular equipment checks to ensure proper functionality and safety adherence.
- Implemented process improvements that enhanced overall operational efficiency during nighttime shifts.
- Balanced staffing needs by managing employee schedules and optimizing shift assignments based on individual strengths and workload demands.
- Fostered a positive work atmosphere, motivating team members to achieve their highest potential performance levels.
- Enhanced employee retention through supportive leadership and prioritizing open communication channels.
- Reduced customer complaints by addressing and resolving issues promptly, demonstrating commitment to excellent service standards.
- Implemented loss prevention measures during overnight hours, minimizing theft incidents and maintaining store security.
- Maintained a safe and secure work environment for all team members by enforcing company policies and safety regulations.
- Collaborated with daytime managers to ensure seamless transitions between shifts, promoting consistent store operations.
- Conducted regular performance evaluations for overnight staff, offering constructive feedback and setting clear expectations for growth.
Asset Protection Associate
Walmart
Bartlesville, OK
03.2023 - 06.2025
- Monitored store security systems to detect and prevent theft incidents.
- Conducted routine audits of merchandise and inventory for accuracy and compliance.
- Collaborated with team members to implement loss prevention strategies effectively.
- Trained new associates on asset protection protocols and procedures.
- Assisted in developing safety programs to enhance store environment security.
- Analyzed theft patterns to identify vulnerabilities and recommend protective actions.
- Patrolled store departments to check for suspicious activities.
- Wrote reports outlining activities and results.
- Utilized security systems and CCTV to monitor store activities and detect possible security incidents.
- Collaborated with store management to develop targeted action plans addressing high-risk areas and items.
- Improved store safety for employees and customers through regular risk assessments and hazard identification.
- Developed strong relationships with local law enforcement agencies, enhancing collaboration efforts in combating retail crime trends within the community.
- Conducted internal investigations, interviewing staff members suspected of theft or misconduct to determine appropriate actions.
- Prevented unauthorized access to sensitive areas by managing key control systems and maintaining strict adherence to security protocols.
- Assisted law enforcement in the apprehension of shoplifters, providing necessary evidence and documentation for successful prosecutions.
- Wrote reports for internal and external crime, burglary, or theft.
Cashier
Walmart
Bartlesville, OK
09.2022 - 03.2023
- Processed customer transactions efficiently using point-of-sale system.
- Maintained clean and organized checkout areas to enhance customer experience.
- Assisted in training new cashiers on operational procedures and systems.
- Resolved customer inquiries and concerns to ensure satisfaction and loyalty.
Travel Certified Nursing Assistant
Medical Solutions LLC
10.2021 - 04.2022
- Provided compassionate patient care in diverse healthcare settings across multiple states.
- Assisted nursing staff with daily living activities, ensuring patient comfort and safety.
- Monitored vital signs and reported changes to nursing staff promptly for timely interventions.
- Maintained accurate documentation of patient information and care provided in electronic health records.
State Tested Nursing Assistant
The Ohio Eastern Star Home
Mount Vernon, OH
04.2019 - 10.2021
- Assisted patients with daily living activities, ensuring comfort and safety.
- Monitored vital signs and reported changes to nursing staff promptly.
- Maintained cleanliness of patient rooms and equipment to uphold hygiene standards.
- Collaborated with healthcare team to develop individualized care plans for patients.
Education
High School Diploma -
Knox County Career Center
Mount Vernon, OH01-2019
Skills
- Team motivation
- Strong leadership
- Scheduling expertise
- Employee engagement
- Time management
- Attention to detail
- Problem-solving abilities
- Multitasking
- Reliability
- Excellent communication
- Verbal and written communication
Timeline
Overnight Team Lead
Walmart
06.2025 - Current
Asset Protection Associate
Walmart
03.2023 - 06.2025
Cashier
Walmart
09.2022 - 03.2023
Travel Certified Nursing Assistant
Medical Solutions LLC
10.2021 - 04.2022
State Tested Nursing Assistant
The Ohio Eastern Star Home
04.2019 - 10.2021
High School Diploma -
Knox County Career Center