Lacey Cline
Quick Quack Car Wash
Peyton,Co
4
Certifications
3
Years of experience
Experienced professional with strengths in organization, customer satisfaction, and delivering measurable results. Easily able to set a positive environment as well as create loyalty and connections with customers to guarantee returning customers. Proven ability to work with management and the team in order to drive growth and increase customer satisfaction.
Work History
Sales Associate - Manager
1 Year 7 Months- Maintained sales and market presence through customer engagement
- Ensured high cleanliness standards throughout the wash area
- Learning timekeeping in a fast paced along with a customer focused environment
- Holding a higher standard of cleanliness throughout the wash
- Understood the importance of personal protective equipment (PPE) to ensure safety in hazardous environments.
- Delivered exceptional customer service to ensure customer satisfaction
Barista
2 Months- Provided customer service to regulars and new patrons, fostering a welcoming environment
- Using the espresso machine
- Managed food, drink orders, and cash transactions efficiently during peak hours
- Utilized espresso machine to craft a variety of coffee drinks efficiently.
- Customer service with regulars and others
- Cleaned espresso machines, brewing devices, and ovens to ensure optimal performance and cleanliness.
Cashier - Manager
6 Months- Foster customer-focused environment prioritizing quality and service to enhance guest satisfaction.
- Fostered accountability in work processes to ensure tasks were completed effectively.
- Balancing multiple responsibilities, from staffing and training to customer service and financial reporting.
- Responded quickly to operational challenges, minimizing disruptions from equipment failures or staffing shortages.
- Balanced staffing, training, customer service, and financial reporting to ensure smooth operations.
Education
High School Diploma
Associates - Emergency Medical Services
No Degree - Psychology/Sociology
Skills
Customer Service
Sales and Marketing
Cash Handling
Multitasking
Time management
Organization
Adaptability
Problem solving
Critical thinking
Cash management
Leadership
Communication
Stress management
Sales Strategy
Comprehension
Product Knowledge
Certification
- CPSP - Certified Professional Sales Person
- Certified EMT
- CPR and First Aide Certified
- IV/IO Certified
Timeline
Barista
Badass Coffee Company
06.2025 - 08.2025Read More
Sales Associate - Manager
Quick Quack Car Wash
02.2025 - 09.2026Read More
Cashier - Manager
Freddy’s Frozen Custard and Steakburgers
08.2023 - 02.2024Read More
University Of Colorado Colorado Springs
No Degree from Psychology/Sociology
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Pikes Peak State College
Associates from Emergency Medical Services
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Falcon High School
High School Diploma
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