Lacey Currier
Sarasota
Summary
Dedicated Patient Care Technician with experience at John’s Hopkins All Children’s Hospital, skilled in vital signs monitoring and patient-focused care. Proven ability to enhance patient experiences through effective team collaboration and attention to detail, ensuring compliance with safety protocols and maintaining high standards of care.
Overview
3
3
years of professional experience
Work History
Patient Care Technician
John’s Hopkins All Children’s Hospital Gastroenterology
Sarasota, FL
10.2025 - Current
- Assisted in patient intake processes, ensuring accurate data entry and documentation.
- Collaborated with multidisciplinary teams to enhance patient care quality and experience.
- Maintained inventory levels of medical supplies, facilitating efficient workflow in clinic operations.
- Implemented safety protocols to ensure compliance with hospital standards and regulations.
- Rooming patients and updating chart information.
Front Desk Receptionist
Pediatric Gastroenterology Now ACH Gastroenterology
Sarasota, FL
10.2023 - Current
- Greeted and assisted patients, ensuring a welcoming environment for families.
- Managed appointment scheduling using electronic health record systems to optimize patient flow.
- Coordinated communication between medical staff and families regarding treatment plans and updates.
- Processed patient intake forms and verified insurance information for accuracy and completeness.
- Maintained organized front desk operations, enhancing overall office efficiency and workflow.
- Trained new staff on front desk procedures, fostering a collaborative team atmosphere.
- Scheduled, coordinated and confirmed appointments and meetings.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
Associate Team Lead
Malibu Fox Boutique
Sarasota, FL
10.2022 - 06.2023
- Trained and mentored new team members on best practices and operational procedures.
- Processed transactions accurately using point-of-sale systems, ensuring efficient checkout operations.
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Collaborated with team members to achieve sales targets and improve customer service quality.
- Resolved customer complaints promptly, fostering positive relationships and repeat business.
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Answered questions about store policies and addressed customer concerns.
Education
High School Diploma -
Riverview High School
Sarasota, FL05-2023
Skills
- Vital signs monitoring
- CPR certification
- Patient observation
- Patient services
- Data collection
- Team collaboration
- Active listening
- Safety protocols
- Restocking supplies
- Time management
- HIPAA compliance
- Patient-focused care
- Recording vital signs
- Attention to detail
- Direct patient care
- Patient care technician (PCT)
- Electronic charting
- Client documentation
Timeline
Patient Care Technician
John’s Hopkins All Children’s Hospital Gastroenterology
10.2025 - Current
Front Desk Receptionist
Pediatric Gastroenterology Now ACH Gastroenterology
10.2023 - Current
Associate Team Lead
Malibu Fox Boutique
10.2022 - 06.2023
High School Diploma -
Riverview High School