Lacey Domenech
Las Vegas,United States
Summary
Proven server with a track record of enhancing customer satisfaction at high-profile establishments like Lawry's The Prime Rib. Excels in multitasking and exceptional customer service, adept in POS system operations and fostering warm customer relationships. Achieved seamless service transitions through effective communication and detail orientation, significantly improving dining experiences.
Talented Server bringing skills in order management, payment processing and upselling. Stay current on menu items and consistently offer targeted recommendations to meet individual customer needs. Knowledgeable about handling special dietary requirements and general food safety standards.
Overview
8
8
years of professional experience
Work History
Server
Lawry's The Prime Rib
05.2017 - 07.2023
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Enhanced customer satisfaction by providing exceptional fine dining service and anticipating guests'' needs.
- Suggested wine pairings to go with specific menu items.
Server
Red Rock Casino Resort & Spa
06.2021 - 02.2022
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Cultivated warm relationships with regular customers.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Supported needs of 24- person wait staff who attended to specific needs of countless customers daily for Casual dining restaurant with social relevancy and intentionality.
Server
IL Mulino
07.2015 - 04.2017
- Maximized upselling opportunities by promoting daily specials or premium menu items without being overtly sales driven.
- Managed sections for smooth flow of guests and orders.
- Learned and utilized extensive bar and wine knowledge to enhance guest dining experiences.
- Adhered to all company policies and procedures while consistently delivering high-quality service experiences for every guest interaction.
Education
High School Diploma -
Northside High School
Jacksonville, NC05.2010
Skills
- POS system operations
- Exceptional customer service
- Detail Oriented
- Strong Communication Skills
Timeline
Server
Red Rock Casino Resort & Spa
06.2021 - 02.2022
Server
Lawry's The Prime Rib
05.2017 - 07.2023
Server
IL Mulino
07.2015 - 04.2017
High School Diploma -
Northside High School
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