Lacey Genier
Troy,NY
Summary
Resourceful Supervisor experienced in resolving critical issues within time-sensitive environments. Built and maintained talented teams while driving company success through effective training and morale-building techniques. Committed to maximizing employee engagement and delivering positive customer experiences.
Overview
6
6
years of professional experience
Work History
Supervisor at fast food
Ted’s fish fry
Troy, NY
01.2021 - Current
- Oversaw daily operations to ensure smooth workflow and efficient service.
- Trained and mentored new staff on food preparation and customer service standards.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction.
- Resolved customer complaints promptly to enhance dining experience satisfaction.
Education
Troy High School
Troy, NYSkills
Resourceful Supervisor experienced in resolving critical issues within time-sensitive environments Built and maintained talented teams while driving company success through effective training and morale-building techniques Committed to maximizing employee engagement and delivering positive customer experiences
Resourceful Supervisor experienced in resolving critical issues within time-sensitive environments Built and maintained talented teams while driving company success through effective training and morale-building techniques Committed to maximizing employee engagement and delivering positive customer experiences
Accomplishments
- Ted’s fish fry (current job) is my first job.
Became supervisor role in 2024.
References
References available upon request.
Timeline
Supervisor at fast food
Ted’s fish fry
01.2021 - Current
Troy High School