

Dynamic professional with a strong background in customer service and teamwork. Demonstrates adaptability and leadership in high-pressure environments, ensuring a positive experience for clients and team members.
To Whom It May Concern,
It is my pleasure to write this letter of recommendation for Lacey Hinman.
Lacey has been a valued employee at New York Sport & Fitness for the past four years. During that time, she has consistently demonstrated reliability, professionalism, and integrity. She is trustworthy, works independently with confidence, and takes initiative without needing oversight.
I have always been able to depend on her to handle responsibilities thoroughly and thoughtfully.
Eight months ago, Lacey stepped into a larger role training our adult members, and she has truly excelled. She brings extensive knowledge of fitness into every session and has a strong ability to both modify and progress exercises appropriately.
She meets members where they are, whether they are beginners building confidence or experienced lifters working toward higher performance goals. Her programming decisions are thoughtful, safe, and effective.
Beyond her technical skills, Lacey has had a meaningful impact on our gym culture. She is warm, welcoming, and genuinely invested in the success of our members. She handles member concerns with professionalism and care, creating an environment where individuals feel supported and respected. Her presence contributes to the positive, encouraging community we work hard to cultivate.
Lacey stays on task, manages her time well, and approaches her role with maturity and accountability. She represents our values consistently and raises the standard of those around her.
I recommend Lacey without hesitation. Any organization would be fortunate to have her on their team. If you have any questions, I would be happy to speak further about her qualifications and character.
Sincerely,
Heather Maio
Owner, New York Sport & Fitness
P. 607.732.7322
134 West Water St. Elmira NY 14901