Sayd Fortuna
Summary
Dedicated with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Reliable employee seeking front desk position. Offering excellent communication and good judgment. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Front Desk
Iron Culture
11.2022 - 01.2024
- Accurately processed payments and balanced daily cash drawer, maintaining financial integrity at the front desk.
- Maintained an organized, welcoming front desk area to create a positive first impression for visitors.
- Trained new employees on front desk procedures, contributing to a well-prepared team.
- Assisted management in maintaining a clean and organized gym environment, contributing to a positive atmosphere.
- Processed new memberships accurately, leading to an increase in gym revenue and member retention.
- Monitored check-ins to identify delinquent accounts and collect payments.
- Directed guests and appointments to fitness consultants to increase membership enrollments.
Personal Trainer
LA Fitness
02.2022 - 07.2022
- Designed specific workout systems for individual clients based on performance ability
- Developed, planned and led personal and group fitness sessions as well as well-known specialty fitness programs
- Trained clients during strength training, cardiovascular exercise and stretching
- Educated customers through creative presentations about health and personal benefits of services
- Achieved improvements for clients by designing optimal wellness plans and organizing schedules to promote consistency
- Explained exercise modifications and contraindicated movements to participants with a history of injury
- Developed team communications and information for meetings.
Janitor
LA Fitness
08.2021 - 02.2022
- Mixed, used and properly stored hazardous chemical cleaners to reduce risk of injury or illness
- Responded immediately to calls from personnel to clean up spills and wet floors
- Trained junior maintenance professionals on correct repair and cleaning procedures
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows and dusting.
Banquet Waiter
Graycliff
08.2020 - 08.2021
- Arranged linens and table settings according to seating plan and event theme
- Supervised set up of banquet food stations and coordinated service to multiple dining areas
- Delivered catered food and supplies to facility for on-time set-up
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business
- Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
Education
Bachelor of Science: Exercise Science -
Rutgers, The State University of New Jersey
New Brunswick, NJ05.2026
High School Diploma -
Wood-Ridge High School
Wood Ridge, New Jersey08.2021
Skills
- Exercise program design
- Health and wellness
- Activity Planning
- First Aid and CPR
- Passion for fitness
- Attention to Detail
- Group and individual instruction
- Problem-Solving
- Interpersonal Communication
- Analytical and Critical Thinking
Certification
01/01/22, CPT - Certified Personal Trainer
Timeline
Front Desk
Iron Culture
11.2022 - 01.2024
Personal Trainer
LA Fitness
02.2022 - 07.2022
Janitor
LA Fitness
08.2021 - 02.2022
Banquet Waiter
Graycliff
08.2020 - 08.2021
Bachelor of Science: Exercise Science -
Rutgers, The State University of New Jersey
High School Diploma -
Wood-Ridge High School
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