Lacey Leavitt
Orlando,FL
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
13
13
years of professional experience
Work History
Strategic Brands Manager
City Beverages
Orlando, FL
08.2023 - Current
- Facilitated training programs to enhance employee skills and knowledge retention.
- Accomplished multiple tasks within established timeframes.
- Managed and motivated employees to be productive and engaged in work.
- Maintained professional, organized, and safe environment for employees and patrons.
- Oversaw inventory management, optimizing stock levels, and reducing waste.
- Negotiated favorable terms with suppliers, cutting operational costs while maintaining quality of service.
Shipping Manager
ABC Fine Wine & Spirits
07.2022 - 08.2023
- Maintain a clean and safe environment throughout the warehouse.
- Provide career paths & training advancement for individuals who wish to grow with ABC.
- Communicate routinely & consistently at a high level with Managers, Leads & Team Members.
- Working towards creating a better culture for the shipping department.
- Manage Team Members while monitoring production and ensuring the safe use of warehouse equipment.
- Utilize warehouse management systems to look up orders, transfer products, track inventory, add on orders, and various other functions.
- Identify Team Member performance issues and work towards a mutually beneficial resolution. Engage with Human Resources as necessary throughout the process.
Store Leader
ABC Fine Wine & Spirits
03.2018 - 07.2022
- Delivering first class guest service and operational experience.
- Actively coach Team on daily store operations as opportunities arise.
- Promote product knowledge through monthly Team Meetings.
- Maintained proper inventory controls.
- Have a positive attitude and encourage all team member to be the best they can be.
- Reached sales goals on the monthly.
- Continuous high scores on secret shop reports.
- Effectively trained Team Members to be promoted to elevated positions.
- Effectively train LIT Team Members to successfully operate their own ABC store
Bartender/Manager
Dexter's Restaurant's Orlando
08.2013 - 03.2018
- Hired, Trained and coached team members on customer service skills, food and beverage knowledge and health and safety standards.
- Excellent communication skills and strong attention to detail.
- Responsible for cash handling and POS systems.
- Assist in bar inventory process.
- Prioritizes well in a high-volume atmosphere.
- Works well in a hands-on environment.
- Always leads by example.
Education
HIGH SCHOOL -
SPAULDING HIGH SCHOOL
Rochester, NH05-2000
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
- Verbal and written communication
- Complex Problem-solving
- Staff training and development
- Documentation and reporting
- Relationship building
- Sales management
- OSHA Certified
- Positive attitude
- Attention to detail
- Servsafe Certified
Timeline
Strategic Brands Manager
City Beverages
08.2023 - Current
Shipping Manager
ABC Fine Wine & Spirits
07.2022 - 08.2023
Store Leader
ABC Fine Wine & Spirits
03.2018 - 07.2022
Bartender/Manager
Dexter's Restaurant's Orlando
08.2013 - 03.2018
HIGH SCHOOL -
SPAULDING HIGH SCHOOL