Lacey Leshae Moore

• Assisted physicians with patient examinations and treatment procedures.
• Managed patient records using electronic health record systems.
• Scheduled appointments and coordinated patient referrals effectively.

Familiar with NextGen Healthfusion, Cerner and MediTech as well as PathGroup, Quest and AEL laboratories.

• Resolved customer issues and answered questions to deliver positive customer experience.
• Made telephone calls to physicians, customers and insurance providers.
• Labeled, stocked and inventoried incoming merchandise.

• Assisted physicians and clinicians with examinations, procedures, and vital signs monitoring.
• Administered injections and medications, dressed wounds and collected lab specimens for tests.
• Managed phone calls and coordinated appointment scheduling and follow-ups to enhance patient access to services.
• Submitted medical record documents and obtained accounts receivable payments.
• Submitted documentation to insurance companies, co-pay collection and delivering lab/imaging results via phone call.
• Trained in EHR systems.
• Retrieved and accurately refiled patients' records for medical staff to ensure timely access to critical health information.
• Collected and documented patient data from paper sources and electronic health record formats.
• Received STAR award at UK Internal Medicine for outstanding patient care and dedication to my job.

• Assisted pharmacy department with inventory management to enhance customer experience.
• Processed prescriptions by retrieving, counting, and dispensing medications accurately.
• Verified customer information with prescription label.
• Utilized pharmacy systems to enter patient and drug information.
• Helped pharmacy department with inventory processes to provide smooth customer experiences.
• Managed pharmacy systems to ensure accurate entry of patient and drug information.
• Participated in ongoing training to maintain high standard of clinical knowledge.
• Used electronic system to access prescription information.