Dedicated customer service representative skilled in problem resolution, complaint handling, and data entry. Proven track record in enhancing customer satisfaction and streamlining processes.
Overview
8
8
years of professional experience
Work History
Customer Service Representative
Woodcraft Supply LLC
08.2018 - Current
Resolved customer inquiries through effective communication and problem-solving techniques.
Streamlined order processing by utilizing company software to enhance efficiency and accuracy.
Trained new team members on product knowledge and customer service best practices.
Managed customer complaints by implementing solutions to improve overall satisfaction rates.