Lacey Lundberg

As a Certified Pharmacy Technician I'm confident in accurately filling and labeling prescriptions, educating customers on medication usage and potential side effects clearly, navigating insurance, processing claims, resolving rejections and prior authorizations, and so much more. As the stores Inventory Specialist, I am in charge of ordering supplies for the pharmacy as well as ensuring medication shipments are properly ordered, checked in, put away, and documented. I assist in maintaining a clean and organized work environment, making sure my team and I are always in compliance with safety protocols. Customers are my main priority, I'm always making sure I'm addressing patient inquiries effectively, handling prescriptions and any possible issues in a timely manner, while also adhering to HIPPA regulations when handling personal information. As I continue to learn and grow in the pharmacy, I can only hope to move forward in this field and master the work I'm doing.

As a Shift Lead I was in charge of overnight and night shift. I would delegate daily tasks and responsibilities to maximize productivity, maintain a clean and organized work environment throughout the day, and ensuring safety standards were met consistently. I managed inventory levels, minimizing waste through company stock rotation processes, oversaw cash handling procedures, ensuring accuracy and proper documentation at all times, and coordinated shift schedules to maintain efficiency. I love to learn ad help others learn so I took my role in training new employees very seriously to maintain not only a good work environment but to keep my team being the best they can be. I provided exceptional customer service in the process, resolving issues, answering questions and offering thoughtful solutions to maintain a welcoming atmosphere for guests.

• Unloading product from truck shipments while staying organized and efficient
• Putting items on the floor according to planograms
• Reorganizing departments based on corporate regulations
• Assisting customers by helping them find things within the store as well as packing deliveries quickly and accurately on a daily ba

As part of the Operations team, we were in charge of unloading product from truck shipment, keeping everything organized in the process in preparation to put everything in its designated department out on the sales floor. If there wasn't a truck we would occasionally rearrange departments according to planograms sent by district managers, other days we'd be putting items on clearance, cleaning fitting rooms, etc., while ensuring customer satisfaction throughout the day by helping them find things throughout the store or packing online orders in a timely manner.

I was the main front line crew member for the night shift. Throughout the night, my tasks consisted of making sure the dining room and behind he counter stayed clean and presentable, restocking consistently nd staying rush ready. My drive through times were up to par or better even while taking the time to upsell products while taking orders. I pride myself on my customer service, efficiently taking order while addressing any issues or questions the customers may have.

With my team I would go around the festival grounds collecting any trash from the ground and from the trash can around the park as it go full. We would set up all the tables throughout the park and ensure paths were safe for patrons before the park opened and we would reset everything at the end of the night.