Driven leader with strong problem-solving and customer service skills. Dedicated to providing highest level of service to customers and creating pleasant work environment for staff. Knowledgeable in food safety and sanitation protocols.
Overview
5
5
years of professional experience
Work History
Kitchen Manager
Bad Dad Pizzeria
12.2018 - Current
Planned, modeled, and implemented a high-capacity kitchen – driving efficiencies across the business and customer satisfaction
Drove incremental revenue by implementing limited time offers, which aligned with our customer feedback
Oversaw and managed all kitchen personal while streamlining our workflow
Directed the team and led them to gaining more knowledge in the restaurant field to become more successful at the job
Record keeping and ordering of all products in and out of facility
Customer Service
Meijer
10.2021 - 01.2023
Training of new employees on how to run point of sale systems and to identify potential fraud
Addressed issues with product concerns from customers to make them satisfied with purchase
Troubleshoot machines with technical difficulties to bring back to standard use
Education
Bachelor of Accounting/Finance degree -
Indiana University
Kokomo, IN
2025
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Madison Grant School Corporation
Fairmount, IN
2021
Skills
Leadership Experience Communication Skills Work Ethic
Excel Skills Problem Solving Abilities
Additional Information
Proficient in:
, Most Improved Runner
Team Captain
Tenure 4-H Member
Presidential Award
Nonprofit Organization Director at Bad Boys & Bad Girls, Christ Inc, Demetria FraleyNonprofit Organization Director at Bad Boys & Bad Girls, Christ Inc, Demetria Fraley