Lacey Munger
Woonsocket,RI
Summary
Dependable professional with a strong work ethic focused on enhancing customer satisfaction. Experienced in creating engaging environments as a birthday party host and front desk receptionist. Skilled in managing guest interactions while ensuring a clean and organized workspace.
Overview
6
6
years of professional experience
2
2
Certifications
Work History
Babysitter
Family Practice
Cumberland, USA
01.2020 - Current
- Fostered positive relationships with children and guardians through effective communication.
- Reassured children when upset providing emotional support and stability.
- Resolved sibling conflicts using conflict resolution techniques, promoting a harmonious household.
- Played games, worked on puzzles, and read books to young children.
- Maintained a clean and organized environment to ensure the well-being of children under care.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Supported family by assisting with meal preparation, light housekeeping, and laundry.
Staff Member
Fresh Pita
Smithfield, Rhode Island
05.2025 - 08.2025
- Prepared and served fresh pita dishes adhering to company recipes.
- Ensured cleanliness and organization of kitchen and dining areas to promote a welcoming environment.
- Monitored inventory levels and restocked supplies to prevent shortages during service.
- Handled cash register transactions with accuracy and efficiency.
- Collaborated with team members to streamline workflow during peak hours, enhancing service speed.
- Built strong working relationships with peers and upper management.
Front Desk Receptionist
Urban Air
Bellingham, USA
09.2022 - 08.2024
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Greeted guests at front desk, engaging in pleasant conversations while ensuring smooth check-in process.
- Delivered efficient and professional front desk services, contributing to improved customer satisfaction.
- Maintained organized, clean front office area, fostering a professional and welcoming environment for visitors and employees.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
Birthday Party Host
Urban Air
Bellingham, USA
09.2022 - 08.2024
- Organized and executed engaging activities to enhance guest experiences at birthday parties.
- Created personalized and themed environments to deliver memorable events for clients.
- Maintained high standards of cleanliness and safety within the party area, contributing to positive client reviews and recommendations.
- Monitored activities and maintained strong perimeter to ensure safety of young guests.
Education
Bachelor of Arts - Marketing
Coastal Carolina University
Conway, SC05-2028
High School Diploma -
Cumberland High School
Cumberland, RI06-2024
Skills
- Customer service
- Patience
- Empathy
- Reliability
- Dependability
- Punctuality
- Flexible scheduling
- Time management
- Organizational skills
- Team collaboration
- Adaptability
- Resilience
- Problem-solving
Certification
OSHA-Occupational Safety and Health Administration
Websites
Timeline
Staff Member
Fresh Pita
05.2025 - 08.2025
Front Desk Receptionist
Urban Air
09.2022 - 08.2024
Birthday Party Host
Urban Air
09.2022 - 08.2024
Babysitter
Family Practice
01.2020 - Current
Bachelor of Arts - Marketing
Coastal Carolina University
High School Diploma -
Cumberland High School