Summary
Overview
Work History
Education
Skills
Timeline
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Lacey Pierce

Pampa,TX

Summary

Patient Mother of 3. Proven cosmetologist and cake decorator with a track record of exceeding customer expectations through meticulous design and clear communication. At Walmart, leveraged active listening and friendly communication to enhance customer satisfaction. Licensed in cosmetology, blending artistic skills with social savvy to deliver exceptional results.

Overview

13
13
years of professional experience

Work History

Cosmetologist

Self
10.2011 - Current
  • Designed specialty cakes for weddings, birthdays, and graduations.
  • Assisted customers with selecting suitable cake designs based on their preferences, demonstrating excellent listening skills and attention to detail.
  • Handled phone calls regarding inquiries, cancelled orders, and ordering conflicts.
  • Consistently met customer expectations through clear communication regarding design specifications and delivery timelines.

Cake Decorator

Walmart
07.2016 - 02.2024
  • Designed specialty cakes for weddings, birthdays, and graduations.
  • Assisted customers with selecting suitable cake designs based on their preferences, demonstrating excellent listening skills and attention to detail.
  • Handled phone calls regarding inquiries, cancelled orders, and ordering conflicts.
  • Consistently met customer expectations through clear communication regarding design specifications and delivery timelines.

Education

Cosmetology License -

Clarendon College
Pampa, TX
2011

High School Diploma -

Pampa High School
Pampa, TX
2006

Skills

  • Social skills
  • Friendly Communication
  • Active Listening
  • Licensed Cosmetologist

Timeline

Cake Decorator

Walmart
07.2016 - 02.2024

Cosmetologist

Self
10.2011 - Current

Cosmetology License -

Clarendon College

High School Diploma -

Pampa High School

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Lacey Pierce